Job Expired
District Relationship Officer - IFB
Dashen Bank
Business
Business Administration
Dire Dawa
5 years
1 Position
2025-03-01
to
2025-03-08
maintain relationship with customers
customer relationship management
build business relationships
Business Administration
Marketing Management
Finance
Management
Information Technology
Banking and Finance
Full Time
Share
Job Description
District Relationship Officer - IFB is responsible for achieving business growth in IFB Banking by providing quality relationship management to new and existing customers in assigned district. In addition, the role holder is also responsible for sustaining customer satisfaction so as to retain and enhance relationship with existing and potential customers by cross selling other Bank products and services to generate additional business. .
Vacancy Details
Vacancy Number: DB_EX/DDD/008/25
Vacancy Posting End Date: 07/03/2025
Job Requirements
Academic and Professional Qualifications
Bachelor's Degree in Business Administration, Marketing Management, Management, Banking, Finance, Management, Information Technology, or related fields.
Trainings and courses in banking operations (IFB, domestic, credit and international banking operations)
Experience
Minimum of five (5) years relevant experience
Technical Competencies
Business development skills to effectively segment the target market, gather market intelligence and identify opportunities for the Bank to sell its products.
Commercial awareness to understand and apply commercial and financial principles to business thinking.
Strong networking skills to establish mutually beneficial relationships with other business people and potential clients and customers in order to grow business.
Relationship Management skills to effectively perform Relationship Management activities/tasks in a manner that consistently achieves high quality standards.
Knowledge of IFB Banking products.
Knowledge and effective application of all relevant banking policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.
Behavioral Competencies
Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
Creativity and innovation skills.
Action oriented.
Quality focus and attention to detail.
Professionalism and integrity in line with Dashen Bank values.
Good oral and written communication skills.
Critical and analytical thinking and problem solving skills.
Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
Good customer relationship management skills (internal and external customers).
Risk awareness and focus - demonstrates understanding of risk management practices, standards and regulatory requirements.
How to Apply
In order to apply for this Job Positing, use THIS LINK
Fields Of Study
Business Administration
Marketing Management
Finance
Management
Information Technology
Banking and Finance
Skills Required
maintain relationship with customers
customer relationship management
build business relationships
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