Title: Protection officer-PSS

Location: Dolo Ado Field Office 

Employment Category:  H2

Salary Range: As per the organization salary scale 

Reporting To:  Area Manager

Posting date: March 03, 2025

Required Employee: 1        

INTRODUCTION

The Danish Refugee Council (DRC), an international non-governmental organization (NGO), has been providing relief and development services in the Horn of Africa since 1997. DRC promotes and supports solutions to the problems faced by refugees, internally displaced people (IDPs), and migrants. DRC Ethiopia began operations in 2009 and has been responding to the needs of refugees, Internally Displaced Persons (IDPs) and vulnerable host communities ever since.  DRC Ethiopia currently has programs implemented through five area offices (AO) in Gambella, Tigray, Somali (Jijiga & Dollo Ado) and Afar regions, as well as its country office (CO) in Addis Ababa.

OVERALL PURPOSE OF THE ROLE:

The protection officer PSS is responsible for providing compassionate, trauma informed psychosocial support and services to individuals, families and groups facing challenging life circumstances. The officer work closely with clients to assess their needs, develop care plan and coordinate access to relevant community resources and mental health services. This position plays a crucial role in promoting the overall well-being and resilience of the client.

Responsibilities and tasks

• Conduct comprehensive psychosocial assessment to identify client’s need, strengths and area of concern.

• Develop individualized care plans in collaboration with clients, setting realistic goals and outlining appropriate interventions.

• Provide individual or group-based counseling, emotional support and crisis intervention to clients based on DRC PSS’s SoPs’ and other relevant guides

• Collaborate with other protection team (such as case management and legal officers) to coordinate comprehensive care for clients

• Assist clients in navigating and accessing community resources such as specialized mental health services, financial assistance, housing support and social services.

• Prepare/adopt IEC materials appropriate to the context

• Plan and lead overall peer mentorship and socio emotional learning programs

• Advocate for the clients need and right, ensuring they receive the necessary support and services.

• Maintain detailed and confidential client’s records, documenting progress and interventions.

• Participate in ongoing training and professional development to stay up-to-date with best practices in psychosocial support.

• Coach protection assistants PSS

• Carry out other tasks directed by the supervisor

DRC’s core competencies: 

• Striving for excellence: You focus on reaching results while ensuring an efficient process.  

• Collaborating: You involve relevant parties and encourage feedback.  

• Taking the lead: You take ownership and initiative while aiming for innovation.  

• Communicating: You listen and speak effectively and honestly.

• Demonstrating integrity: You act in line with our vision and values.  

Job Requirements

Experience and technical competencies: (include years of experience)

• Strong interpersonal and communication skills

• Knowledge of community resources and social service programs related with mental health, protection, housing etc.

• Proficiency in basic computer skills and data entry

• Previous (1 year) experience in mental health, protection  or community-based setting is an asset.

EDUCATION: (include certificates, licenses, etc.)

• High school diploma or equivalent; additional training or certificate in human services or related field is preferred.

LANGUAGE: (indicate fluency level)

• Proficient of English language

• Knowledge of local language is an advantage

How to Apply

Interested candidates who meet the required qualifications and experience are invited to submit updated CV and cover letter explaining their motivation and why they are suited for the post. 

We only accept applications sent via our online-application form using THIS LINK

Please forward the application and CV, in English through the stated website no later than March 17, 2025.

For general information about the Danish Refugee Council, please consult WWW.DRC.NGO

Gender Equality: DRC is committed to achieving gender parity in staffing at all levels. In light of this, women candidates are particularly encouraged to apply to bridge the gender gap.

Equal Opportunities: DRC is an equal opportunity employer. We value diversity and we are committed to creating an inclusive environment based on mutual respect for all employees. We do not discriminate on the basis of age, sex, disability status, religion, ethnic origin, colour, race, marital status or other protected characteristics

We encourage only qualified Ethiopian Nationals to apply. DRC considers all applicants based on merit.

                            Female Applicants are highly encouraged!