Job Expired
IT Service Desk– Junior Officer
Wegagen Bank
ICT
Computer Science and Information Technology
Addis Ababa
1 years - 3 years
1 Position
2025-03-21
to
2025-04-03
Time Management
Information Technology
Computer sciences
Full Time
Share
Job Description
Responsibilities
Provide first-level technical support for hardware, printers, software, networking, and IT security issues while assisting senior IT staff in resolving IT-related problems and maintaining systems. Log and track support tickets to ensure timely resolution, maintain IT inventory, and support user onboarding and offboarding processes. Assist in basic network troubleshooting, address connectivity issues, and contribute to security monitoring efforts
Job Requirement
Qualifications and Experience: Bachelor’s degree or diploma in IT, Computer Science, or related field with 1-3 years of experience in IT support roles.
Proficiency in troubleshooting hardware, software, networking, and IT security issues, with basic knowledge of networking concepts, IP addressing, cybersecurity principles, and connectivity troubleshooting. Strong problem-solving skills and the ability to work effectively in a team
Place of Work : Head Office
How to Apply
Applicants fulfilling the stated criteria could send their applications with CV and copy of testimonials through THIS LINK or submit in person to Talent Management Directorate, Wegagen Bank S.C., Head Office, 12th floor, from Monday March 17, 2025 to Monday March 31, 2025
For more information contact Tel. +251115523800
Fields Of Study
Information Technology
Computer sciences
Skills Required
Time Management
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