Job Expired
IT Service Desk– Senior Officer
Wegagen Bank
ICT
Computer Science and Information Technology
Addis Ababa
5 years
1 Position
2025-03-21
to
2025-04-03
Time Management
Information Technology
Computer sciences
Full Time
Share
Job Description
Responsibilities
Oversee IT Service Desk operations, ensuring timely support for hardware, printers, software, networking, and IT security issues while leading troubleshooting efforts and providing expert guidance to junior staff. Manage IT assets, maintain documentation, and ensure system compliance, along with configuring and maintaining network devices for stable and secure connectivity. Implement and enforce IT security policies to ensure data protection and compliance, while collaborating with IT teams to enhance service delivery and implement best practices
Job Requirement
Qualifications and Experience: Bachelor’s degree in IT, Computer Science, or related field with 5+ years of experience in IT support, with leadership exposure.
Strong expertise in troubleshooting hardware, printers, software, networking, and IT security issues, with knowledge of networking protocols, firewalls, cybersecurity best practices, and basic network configurations, complemented by excellent communication and team management skills
Place of Work : Head Office
How to Apply
Applicants fulfilling the stated criteria could send their applications with CV and copy of testimonials through THIS LINK or submit in person to Talent Management Directorate, Wegagen Bank S.C., Head Office, 12th floor, from Monday March 17, 2025 to Monday March 31, 2025
For more information contact Tel. +251115523800
Fields Of Study
Information Technology
Computer sciences
Skills Required
Time Management
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