Job Expired
Operations Manager (Savor Addis)
Ethio jobs
Business
Business Management
Addis Ababa
5 years - 7 years
1 Position
2025-03-21
to
2025-03-30
analyse business requirements
analyse business objectives
Business
Full Time
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Job Description
About the Company: Savor Addis
Savor Addis is a premier dining destination renowned for delivering delicious, nourishing, and gourmet foods, drinks, and desserts in an ambiance designed to impress. For 20 years, our commitment to quality and exceptional service has made every visit a memorable experience. As we embark on a brand revamp aimed at elevating our service standards and benchmarking against top-tier industry leaders, we are seeking an innovative leader to drive operational excellence.
Role Overview
As the Operations Manager, you will oversee and enhance all in-house operations, quality control, and customer experience initiatives. Your strategic leadership will ensure every aspect of our restaurant operates seamlessly, consistently meeting the premium quality our guests expect. This role is ideal for a results-driven professional with a passion for excellence in hospitality, team leadership, and process optimization.
Job Title: Operations Manager
Location: Addis Ababa, Ethiopia
Reports To: Founder/CEO
Key Responsibilities
Strategic & Operational Oversight:
o Develop and implement operational strategies that drive efficiency, service
excellence, and quality consistency.
o Lead day-to-day restaurant operations, ensuring smooth coordination across
all functional areas.
Quality Assurance & Service Excellence:
o Establish and enforce rigorous quality control standards for food, beverages,
and overall guest service.
o Monitor and evaluate operational practices to ensure alignment with industry
best practices and Savor Addis standards.
Customer Experience Enhancement:
o Champion initiatives to elevate the guest experience, ensuring every
customer interaction is positive and memorable.
o Utilize feedback and performance metrics to continuously refine service
delivery.
Process Efficiency & Team Leadership:
o Streamline processes across the operation, identifying opportunities for cost
savings and performance improvements.
o Mentor, train, and inspire a diverse team, fostering a culture of excellence,
accountability, and innovation.
Benchmarking & Innovation:
o Stay abreast of trends and best practices in the premium dining sector,
drawing inspiration from top industry players.
o Implement innovative strategies to continuously push the boundaries of
quality and service within the restaurant.
Job Requirements
Qualifications
• Experience:
o A minimum of 5–7 years in hospitality management or a related operational
role, preferably in premium or high-volume dining establishments.
• Skills & Expertise
Strong leadership skills with proven experience managing diverse teams.
o Exceptional operational, organizational, and quality control acumen.
o In-depth understanding of customer service excellence and guest
experience management.
o Proven ability to innovate and benchmark against industry leaders.
• Attributes:
o Results-oriented with a passion for quality and process improvement.
o Excellent communication, problem-solving, and decision-making skills.
o An ability to thrive in a fast-paced, dynamic environment while maintaining
attention to detail.
How to Apply
Interested candidates should send their resume and a cover letter detailing their relevant experience by mentioning “Savor Addis-operation Manager to- kenan.gebru@ethiojobs.net or hella.benti@ethiojobs.net
Join us as we redefine the dining experience in Addis Ababa, ensuring every visit to Savor
Addis is a journey of quality, innovation, and delight
Fields Of Study
Business
Skills Required
analyse business requirements
analyse business objectives
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