Job Expired
VisionFund Micro-Finance Institution
Business
Business Administration
Debre Birhan
5 years - 7 years
1 Position
2025-03-25
to
2025-04-01
perform resource planning
assess project resource needs
Marketing
Management
Banking and Finance
Economics
Full Time
Share
Job Description
VisionFund Micro Finance Institution (S.C) is an Institution established according to Proclamation No. 40/96 which currently amended to 626/2009 to provide financial services to the productive poor in the rural and urban areas of Ethiopia. VisionFund is currently operating in five of the Regional States of the country. VisionFund MFI is currently looking for candidates for Senior, Resource Mobilazation & Customer Service Officer for North Regional Operations Office. The successful candidates will have skills and experience that meet the following requirements:
Ensures that branch and area targets with regard to Resource Mobilization are met
Ensures the Implementation of VF MFI’s saving policies and procedures.
Ensures that the deposit portfolio mix is in accordance with the institutional targets so as to mitigate the risk of capital loss.
Carries out the implementation of the Regions and branches resource mobilization plan.
Periodically reviews resource mobilization achievement and constraints and provide feedback accordingly.
In consultation with the Resource Mobilization & branch operations department manager and partners ensure the encouragement of women’s access to WMFI’s saving services
Put in place pro-active measures to reverse declining deposit trend, if applicable.
Assists the Resource mobilization & branch operation department manager in preparing annual plan of the Institution
Actively markets the deposits and other products and services of the VF MFI
Caries out focus group discussion (FGD) with prospective savers
Conducts active marketing campaign to attract saver in consultation with Regional Office and branch offices
Assists in market survey concerning deposit potentials of the Regions of operation
Provides technical assistant to branches with regard to account opening, resource mobilization, and saving withdrawal in accordance with the established procedures and policies of the VFVMFI
Ensures the provision of fast and quality customer service to client
Carry out proper customer closing account as per policy
Reports periodically on relevant issues related to saving services, and branch financial positions regarding saving.
Conducts field activities, such as but not limited to cash collection, account opening, withdrawal transactions in accordance with the duly set policies and procedures of the VFMFI.
Research on and write marketing intelligence and competitor analysis report for the saving mobilization & branch operation department Manager
Collects, compiles and analyses data to assess saving activities studies and presents report to this effect;
Provides input, support and necessary information to branches in managing saving programs
MA/MBA/BA in Management/Banking/Marketing/Economics or other related field
At least 5/7 years’ relevant work experiences
TECHNICAL AND OTHER SKILLS
Excellent knowledge of saving principles and practices
Excellent knowledge of VF MFI’s saving policies and strategies
Good knowledge of data analysis techniques
Ability to provide guidance and assistance
Analytical skill
Oral and written communication skill
Strong interpersonal skill
Be a good trainer, facilitator, mentor, and coach
Very good communication (presentation) skills.
Terms of Employment: Permanent
Salary: As per the Institution salary scale
Closing Date: March 31, 2025
Candidates who fulfill the above requirements can submit only application letter, updated Curriculum vitae with names and addresses of up to 3 references and apply online VFE_vacancy@wvi.org Please make sure you mention the position Resource Mobilization & Customer Service Officer in the subject line of your email application.
Women applicants are highly encouraged to apply!
Fields Of Study
Marketing
Management
Banking and Finance
Economics
Skills Required
perform resource planning
assess project resource needs
Related Jobs
2 days left
Yimaru Academy
Administrative & Receptionist
Receptionist
Full Time
2 - 3 yrs
1 Position
Bachelor's Degree or Diploma in Business Administration, Management or in a related field of study with relevant work experience in administration, reception, or customer service roles. Duties & Responsibilities: - Greet and assist visitors, students, and clients in a professional and friendly manner. - Maintain student records and enrollment data accurately. - Manage office supplies and ensure the workplace is well-organized and stocked. - Assist in processing student tuition payments, invoices, and receipts. - Assist in organizing internal meetings, training sessions, and student orientations. - Maintain clear communication between students, instructors, and management. Required Skills: - Excellent communication and interpersonal skills. - Proficiency in Microsoft Office (Word, Excel, Outlook) and basic data entry tools. - Strong organizational skills with the ability to multitask and prioritize. - Friendly, professional, and detail-oriented personality.
3 days left
Minaye PLC
Senior Administrative Officer
Administrative Associate
Full Time
5 yrs
3 Positions
Bachelor's Degree in Business Administration, Office Management or in a related field of study with relevant work experience, out of which 2 years in a supervisory role capacity Duties & Responsibilites: - Oversee daily office operations to ensure smooth workflow and efficiency. - Supervise administrative staff, including junior officers, interns, and support personnel. - Manage correspondence, documentation, and reporting systems (digital and physical). - Organize meetings, schedules, and travel arrangements for staff. - Handle financial tasks, including processing invoices, petty cash, and expense reports. - Monitor office supplies, equipment maintenance, and facility management (cleaning, security, parking). - Liaise with landlords, utility providers, and service contractors for timely payments and maintenance. - Ensure compliance with health, safety, and environmental regulations.
4 days left
Ruftana Trading PLC
Export Manager
Export Officer
Full Time
3 yrs
1 Position
Bachelor’s Degree in Business Administration, International Trade or in a related field of study with relevant work experience Duties and Responsibilities: - Oversee the end-to-end export process for coffee and other agricultural commodities. - Identify and develop new international markets and clients to expand export sales. - Negotiate contracts, pricing, and shipping terms with international buyers. - Prepare and manage all export documentation, including contracts, invoices, packing lists, and certificates of origin. - Ensure compliance with international trade laws, customs regulations, and quality standards.
5 days left
Parcel Logistics PLC
Business Developer
Business Development Expert
Full Time
3 yrs
1 Position
Bachelor’s Degree in Marketing, Business Administration, or in a related field of study with relevant work experience in marketing, preferably in the logistics or transportation industry. Duties & Responsibilties: - Finding New Customers: Identifying potential clients and proactively reaching out to them. - Conducting Face-to-Face Meetings: Building relationships with customers and understanding their needs. - Presenting Services: Explaining the benefits of the company's offerings and demonstrating how they can meet customer needs. - Negotiating and Closing Deals: Working with customers to reach agreements and secure sales. - Managing Customer Relationships: Providing ongoing support and building long-term relationships with clients. - Monitoring Competitors: Staying up-to-date on competitor activities and market trends. Required Skills: - Excellent communication and interpersonal skills. - Strong analytical and problem-solving abilities.
8 days left
Oda Hulle General Hospital
Reception Head
Receptionist
Full Time
1 yrs
1 Position
Bachelor's Degree in Business Administration, Accounting or in a related field of study with relevant work experience especially in hospital environment Afaan Oromoo writing, reading, listening, and speaking in is an asset Duties & Responsibilites: - Supervise, train, and schedule front desk staff to ensure smooth daily operations. - Greet and assist visitors, clients, and staff in a professional and courteous manner. - Maintain a well-organized, clean, and welcoming reception area. - Monitor incoming calls, messages, and emails; ensure proper routing or response. - Handle complaints or requests efficiently and escalate issues when necessary. - Coordinate meeting room bookings and ensure rooms are ready for use. - Oversee office supplies related to the front desk and order replacements as needed.
14 days left
Yimaru Academy
Receptionist/Admin
Receptionist
Full Time
1 yrs
1 Position
Bachelor's Degree or Diploma in Business Administration, Management or in a related field of study with relevant work experience in administration, reception, or customer service roles. Duties & Responsibilites: - Greet and assist visitors, students, and clients in a professional and friendly manner. - Maintain student records and enrollment data accurately. - Manage office supplies and ensure the workplace is well-organized and stocked. - Assist in processing student tuition payments, invoices, and receipts. - Assist in organizing internal meetings, training sessions, and student orientations. - Maintain clear communication between students, instructors, and management.