Receptionist – Eye Clinic

Employer: GeezJobs (Recruitment Department)

Employment: Full-Time | Permanent

Place of Work: Gurd Shola, Addis Ababa - Ethiopia

Salary: 15,000 - 20,000 gross + Service Charge

Posted date: 16 hours ago

Deadline: April, 07/2025 (13 days left)

On behalf of our client, we are seeking a highly motivated and friendly individual to join our client's team as a Receptionist. As the first point of contact for patients, you will play a critical role in ensuring a smooth and welcoming experience for all visitors. Ideal candidates should have 0-2 years of experience, preferably in a healthcare or eye clinic setting. You will be responsible for managing patient appointments, answering queries, and supporting the clinic’s daily operations. Fluency in English is a must, and knowledge of other languages is a plus.

Required Candidates: 3

Key Responsibilities:

• Greet and assist patients and visitors in a professional and courteous manner.

• Answer phone calls and respond to inquiries regarding services, appointments, and general information.

• Schedule and confirm patient appointments efficiently using the clinic's appointment system.

• Verify patient information and ensure that all necessary forms and documents are completed.

• Handle patient check-ins and check-outs, ensuring a smooth and timely process.

• Maintain patient confidentiality and adhere to all relevant privacy policies.

• Assist with managing the clinic's email and phone correspondence.

• Process payments for services rendered and issue receipts.

• Support the clinic team by preparing patient charts and ensuring necessary documentation is available for appointments.

• Ensure that the reception area is clean, organized, and stocked with necessary materials.

• Assist in maintaining the clinic's schedule and working closely with doctors and other clinic staff to manage patient flow.

Job Requirement

Qualifications and Skills:

• 0-2 years of experience in a receptionist or administrative role, ideally within an eye clinic or healthcare setting.

• Fluency in English is required; knowledge of other languages is a plus.

• Strong communication and interpersonal skills with a customer-focused attitude.

• Basic knowledge of office software (MS Office, scheduling systems) and ability to learn new software quickly.

• Ability to multi-task, prioritize, and remain organized in a fast-paced environment.

• Attention to detail and a proactive approach to problem-solving.

• Professional appearance and demeanor.

• Knowledge or experience in the eye care field is a plus.

How to Apply

Interested candidates are invited to submit a resume and a cover letter outlining their qualifications and interest in the position to recruitment1@geezjobs.com

Please include "Receptionist – Eye Clinic" in the subject line.