Job Expired
VisionFund Micro-Finance Institution
Business
Marketing Management
Addis Ababa
2 years
1 Position
2025-04-07
to
2025-04-10
analyse loans
perform market research
Accounting
Agriculture Science
Marketing
Business Administration
Rural Development
Management
Animal Science
Economics
Full Time
Share
Job Description
Position: Intermediate Customer Service Officer
Place of Work: Branch Offices around Addis Ababa/Central East Regional Operation/
Opening Date: April 05, 2025
About the Organization:
VisionFund Micro Finance Institution (S.C) is an Institution established according to proclamation No. 40/96 to provide financial services to the productive poor in the rural and urban areas of Ethiopia. VisionFund is currently operating in five of the Regional States of the country.
VisionFund MFI is currently looking candidates to fill the following vacancies for batch recruitment for Intermediate Customer Service Officer role. The successful candidates will have skills and experience that meet the following requirements:
Promotion & Marketing
Assists in conducting market research and survey activities;
Solicits new loan accounts in accordance with specific periodic performance targets prescribed in the branch business plan;
Conducts active marketing campaign to attract new clients;
Orients prospective clients about VISIONFUND MFI products;
Assists the branch manager in preparing annual plans and budget;
Caries out focus group discussion (FGD) with clients.
Managing loan and saving process
Receives loan applications and perform credit appraisal on loan applicants and his/her surety/ guarantor, if any;
Conducts inspection and/or appraisal of any property being offered as collateral;
Prepares and presents credit applications to the branch credit committee for approval and arrange venue for loan;
Prepares schedules and disburses loans and collects repayments
Daily handover all collected cash to the teller/cashier
Assess client history & performance to recommend for repeat loan
Member of loan committee
Submits periodic reports and statistical data to the branch manager
Handles the minimum number of clients set for the position
Managing Portfolio Quality
Closely monitors loan payments and ensures zero tolerance against past due;
Effectively negotiates with clients in arrears;
Undertakes timely follow up and analysis of past due loans and proper documentation thereof;
Assists other loan officers in managing delinquency crisis;
Conduct regular visit to clients at their business sites before, during and after disbursement and build strong relations with them.
Others
Acts as an alternate to any Customer Service Officer who is absent or who is on-leave
Carries out other related duties as assigned by the supervisor.
MINIMUM QUALIFICATIONS
A minimum of College Diploma or BA Degree in Rural Development, Accounting, Management, Business Administration, Marketing, Economics, Cooperatives, Agriculture, Agricultural Economics, Animal Science or related fields.
Minimum of 2 years and above experience in micro finance Institutions or related organizations.
Demonstrated technical ability, sound judgment, ability to interact and work effectively with others at all levels;
Determined personality with initiative, perseverance and the ability to motivate and manage a team;
Capability and willingness to take responsibility and highly developed sense of integrity
Good knowledge in economic and financial topics;
Good analytical and problem-solving skills;
Excellent written and oral communication skills.
Closing Date: April 9, 2025
Candidates who fulfill the above requirements can submit the application letter, updated curriculum vitae with names and addresses of up to 3 references and non-returnable copies of credentials in person to: VF MFI Branch offices located at Lideta, Kirkos, Main Branch, Kolfe, Lafto, Kality, & Shola Branches or Central area office Located around Gerji Mebrat/Addis Ababa.
Women applicants are highly encouraged to apply
Fields Of Study
Accounting
Agriculture Science
Marketing
Business Administration
Rural Development
Management
Animal Science
Economics
Skills Required
analyse loans
perform market research
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