About the job

Under the supervision of the GBV Coordinator, the Protection Assistant will implement GBV case management activities delivered by DRC in Sheraro. Specifically, he/she will provide case management services to GBV survivors and other beneficiaries affected by the crisis. The assistant will work hands in hands with the whole DRC Tigray protection team and tag along the protection case management, the community-based protection, legal protection, protection team as well as support in the protection centres.    

Duties and Responsibilities:

Your main duties and responsibilities will be:

• Provide case management services through high quality and confidential interventions in line with minimum standards for service provision and DRC’s case management SOPs. 

• Conduct referrals to relevant services when needed, while implementing the action plan and ensuring appropriate follow up and case closure when appropriate;

• Provide counselling for all survivors referred to case management service;

• Conduct case management in safe spaces identified in collaboration with survivors;

• File and store GBV data in the gender-based violence information management systems (GBVIMS) in compliance with the information sharing protocol developed at the inter-agency level;

• Provide emotional support group sessions to women and girls at risk of or survivors of gender-based violence in compliance with best-practice and DRC’s guidelines;

• Support in delivering basic GBV trainings to community structures, including sessions on the GBV core concepts and guiding principles and the safe identification and referral of GBV cases;

• Raise gaps in GBV response services and referral protocols to the GBV Officer and Coordinator;

• Ensure regular quality implementation, monitoring and evaluation of Gender-based violence- related projects and interventions;

• Engage with the community and community representatives to understand needs and gaps in Gender-based violence programming;

• Incorporate a survivor-centred approach in all GBV case management activities;

• Ensure strict adherence to confidentiality for all case-related information; protect the identities of survivors in the design and implementation of all activity

• Carry out any additional protection activities as assigned from the protection manger;

Report writing and documentation

• Ensure the maintenance and regular update of case management database and other relevant trackers;

• Responsible for entering client data on the DRC Case Management IM system or excel forms (as appropriate) in a timely manner

• Participate in individual supervision sessions on a weekly basis with the Protection manager/ protection coordinator, bringing immediate attention to any case of special/emergency needs;

• Participate in internal case conferences/ technical review of cases, team meetings, training, and workshops as scheduled by the supervisory and management team;

Job Requirements

About you

• Minimum of 1 year of experience in protection, preferably with an international humanitarian organization. 

• Demonstrated organizational skills and ability to work in complex and difficult circumstances. 

• Experience in case management, referral related activities and awareness is desirable 

• Field experience in emergency context is highly desirable 

• High level of personal initiative, analytical skills and pro-active problem solving. 

• Demonstrated people’s management skills. Strong interpersonal skills and ability to develop and maintain working relationships across the organization. 

• Be a team player 

• Cultural sensitivity, and commitment and understanding of the values of DRC. Good communication skills.

• Commitment to learning and implementing organizational policies and procedures

• Proven ability to prioritize tasks and meet deadlines

• A sensitive approach to external representation 

EDUCATION: (include certificates, licenses, etc.)

• University degree in social work, social science, law or other relevant field from a recognized institution.

LANGUAGE: (indicate fluency level)

• Good proficiency in written and spoken English, Amharic and Tigrinya

In this position, you are expected to demonstrate DRC’ five core competencies: 

Striving for excellence: You focus on reaching results while ensuring an efficient process. 

Collaborating: You involve relevant parties and encourage feedback. 

Taking the lead: You take ownership and initiative while aiming for innovation. 

Communicating: You listen and speak effectively and honestly. 

Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

We offer

Contract length: up to 31 Dec 2025

Required Employee: 3

Band: I2 – Non-Management

Designation of Duty Station: Sheraro, Tigray

 Start date: Soonest possible

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for National employees; please refer to drc.ngo under Vacancies.

How To Apply

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English using THIS LINK

Applications sent by email will not be considered.

Closing date for applications: 21st April 2025

For further information about the Danish Refugee Council, please consult our website drc.ngo.