Job Expired
Danish Refugee Council
Social Science
Social Science and Community
May Tsebri
1 years
1 Position
2025-04-08
to
2025-04-22
apply case management
ensure compliance with safety legislation
Law
Social work
Social Science
Full Time
Share
Job Description
Under the supervision of the Protection case management officer, the Protection Assistant – PCM caseworker will implement the general protection case management activities in line with international standards, best practices, and DRC protection monitoring guidelines. She/he will be engaging in identification, assessment, planning, intervention, follow-up, and conducting satisfaction survey for professional case management processes in support of vulnerable beneficiaries
Your main duties and responsibilities will be:
Technical Responsibilities:
Implement assigned general protection case management activities in line with international standards, best practices and DRC protection monitoring guidelines.
Identify and receive referrals fo individual facing d/t protection risks and provide tailored protection case management, including maintaining strict protocols for safety, international and national standards and procedures, confidentiality and consent;
Conduct intake interviews with individuals identified during outreach work or referred by other agencies and open a case if vulnerability criteria are met.
Carry out comprehensive protection risk assessments for each client after receiving their consent. Consider emotional, behavioral and social factors that affect their psychosocial well-being as well as protection and risk factors.
Develop a tailored case plan or safety plan with the survivor, based on the needs identified during the assessment and Conduct identification, assessment, planning, intervention, and follow-up for professional case management processes in support of vulnerable beneficiaries.
Seek support from the protection manager or protection case management specialist to solve complex and particularly sensitive cases and participate in debriefing sessions;
Will work with community structures, and other partner organization representatives and have a frequent contact with the beneficiary community.
Responsible to assist in establishing standard integrated protection case management center that can accommodate and ensure socially and culturally relevant services.
Follow-up case management activities and provide reports on weekly, monthly, and quarterly basis to the case management officer/Supervisor based in Shire.
It also requires the post holder to conduct referrals of beneficiaries to different services providers and recommend case closure based on the level of improvement of individual beneficiaries.
Support protection monitoring team while they mmonitor protection trends, needs in DRC’s areas of intervention, and recommend activities and responses for DRC’s and other agencies.
Ensure ethical and statistically sound data collection, analysis and protection reports procedures and aanalyse disaggregated protection related data to inform programming and response activities.
Ensure proper documentation of all cases including means of verification, assessments and case studies
Carry out any additional protection activities as assigned from the protection manger;
Report writing and documentation
Ensure the maintenance and regular update of case management database and other relevant trackers;
Responsible for entering client data on the DRC Case Management IM system or excel forms (as appropriate) in a timely manner
Participate in individual supervision sessions on a weekly basis with the Protection manager/ protection coordinator, bringing immediate attention to any case of special/emergency needs;
Participate in internal case conferences/ technical review of cases, team meetings, training, and workshops as scheduled by the supervisory and management team;
About you
Minimum of 1 year experience in an entry to mid-level position in humanitarian protection or relevant social service field;
Experience in direct implementation of Community-Based protection activities
Proven record of community engagement and consultation, such as assessments, trainings, workshops, or awareness sessions
Technical understanding of core protection concepts, prevention and response strategies in line with best practices and ethical data collection and data protection protocols;
Experience in identifying and responding to needs of particular vulnerable individuals of people of concern based on protection risks, age, gender, and diversity analysis, and/ or other criteria;
Strong planning, organizational, analytical and problem-solving skills with the ability to work both independently and within a team;
Integrity, strong work ethic, and ability to consistently meet deadlines under pressure;
Commitment to learning and implementing organizational policies and procedures;
Full proficiency in Microsoft Office, including Word and Excel; proficiency in Kobo and other data collection/analysis tools desirable
EDUCATION: (include certificates, licenses, etc.)
University degree in social work, social science, law or other relevant field from a recognized institution.
LANGUAGE: (indicate fluency level)
Excellent skills in speaking, reading and writing English, and Tigrigna
In this position, you are expected to demonstrate DRC’ five core competencies:
Striving for excellence: You focus on reaching results while ensuring an efficient process.
Collaborating: You involve relevant parties and encourage feedback.
Taking the lead: You take ownership and initiative while aiming for innovation.
Communicating: You listen and speak effectively and honestly.
Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.
We offer
Contract length: up to 31 Dec 2025
Required Employee: 3
Band: I2 – Non-Management
Designation of Duty Station: Maitsebri, Tigray
Start date: Soonest possible
Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for National employees; please refer to drc.ngo under Vacancies.
Application process
All applicants must upload a cover letter and an updated CV (no longer than four pages) in English using THIS LINK
Applications sent by email will not be considered.
Closing date for applications: 21st April 2025
For further information about the Danish Refugee Council, please consult our website drc.ngo.
Fields Of Study
Law
Social work
Social Science
Skills Required
apply case management
ensure compliance with safety legislation
Related Jobs
about 8 hours left
Amref Health Africa
Intern
Internship
Internship
0 yrs
1 Position
Bachelor's Degree in Health, Management, or in a related field of study Duties & Responsibilites: - Facilitate the learning process on selected areas with the project manager on assigned activities - Familiarize with the project specific documents and procedures through understanding the nature of the work flow - Engage in the technical coordination platform meetings, meeting schedules and tracking action points - Engage in learning through coordination with the regional project teams
about 8 hours left
Cooperazione Internazionale (COOPI)
Community Mobilizer
Community Mobilization Officer
Contract
2 yrs
2 Positions
BA Degree or Diploma in Health, Social Sciences, Agriculture, Agriculture Extension, Animal Science or in a related field of study with relevant work experience Duties and Responsibilities: - Report any managerial issues in the activities implementation to the Sector head, PM, APM. - Actively facilitate and ensure implementation of the activities. Implement the provision of technical support on your field of expertise by taking an active role; in close coordination with the project PM, and sectoral expert, and contribute to improving the livelihood conditions of the population according to quarterly and monthly plans and work orders assigned.
about 8 hours left
Empathy for Life Integrated Development Association (ELiDA)
GBV Project Manager
Project Manager
Full Time
5 yrs
1 Position
Master's or Bachelor's Degree in Gender Studies, Law, Human right, Social Psychology, Social Work, Social-development Studies or in a related field of study with relevant work experience Required Gender: Female Duties & Responsibilities: - Lead the day-to-day implementation and coordination of the GBV project in accordance with donor guidelines, project plans, and ELiDA’s policies. - Supervise and mentor GBV project staff, ensuring quality service delivery and adherence to survivor-centered approaches. - Design and facilitate capacity building sessions for staff, partners, and community actors on GBV prevention and response. - Conduct regular field monitoring visits to project sites and ensure activities are progressing as planned.
1 day left
CorpsAfrica/Ethiopia
Volunteer
Volunteer
Internship
0 yrs
1 Position
Possess a University Degree or equivalent professional experience Requirements: - Be a citizen of Ethiopia - Be 21 – 29 years of age Duties & Responsibilites: - Commit to working in a highly underserved community in Ethiopia to improve the quality of life of the community - Serve where CorpsAfrica asks them to serve, under conditions of hardship, if necessary - Recognize that their success is based on building trust and confidence with their host community - Understand that they are responsible 24 hours a day, 7 days a week for their personal conduct and professional performance
1 day left
Hope for justice (former Retrak Ethiopia)
Project Officer
Project Officer
Contract
3 yrs
1 Position
Bachelor's Degree in Community Development, or in a related field of study, with relevant work experience Duties & Responsibilities: - Establishing and supporting of self-help groups (SHGs) in Analemo woreda with 20 women in each group. - Responsible for organizing or providing training for the SHGs on savings, loans, small business skills, child protection, effective parenting, human trafficking, modern slavery and dangers of life on the street and domestic work. - Providing community education to different stakeholders to raise community awareness on child protection issues so communities are able to implement child protection mechanisms.
2 days left
Danish Refugee Council
Protection Officer-Case Management Supervisor
Protection Officer
Full Time
2 yrs
2 Positions
Bachelor's Degree in Social Work, Social Science, Law, or in a related field of study with relevant work experience Duties & Responsibilities: - Implement assigned general protection case management activities in line with international standards, best practices and DRC protection monitoring guidelines. - Support case workers during case identification, assessment, planning, intervention and follow-up for professional case management processes in support of vulnerable beneficiaries. - Lead the case conferences/ technical review of cases, team meetings, training, and workshops;