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Operations Manager – Trading & Services

New Flower General Trading

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Business

Business Administration

Addis Ababa

5 years

1 Position

2025-04-22

to

2025-04-26

Required Skills

Operation and Control

+ show more
Fields of study

Business Administration

Logistics and Supply Chain Management

Full Time

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Job Description

New Flower General Trading PLC is a dynamic and growth-oriented company engaged in, Foam production, Vehicles Assembly, Dry and Liquid land transportation, coffee cleaning and warehousing and international trade of import and export. We are committed to operational excellence, regulatory compliance, and delivering outstanding service to our partners across global markets.  With a commitment to quality and customer satisfaction, we are seeking a results-oriented and experienced Operations Manager to lead, coordinate, and streamline our operations to support continued growth and impact.

The Operations Manager will be responsible for overseeing daily operations, optimizing processes, managing teams, and ensuring efficient service delivery across our trading and service divisions. The ideal candidate will bring strong leadership, strategic thinking, and hands-on experience in operations management, preferably in trading or service industries.

Key Duties and Responsibilities

  • Plan, direct, and coordinate operational activities across trading and service departments.

  • Develop and implement standard operating procedures to improve efficiency and reduce costs.

  • Monitor supply chain and logistics performance, ensuring timely delivery and inventory control.

  • Oversee procurement, warehousing, and distribution functions.

  • Manage vendor and client relationships to ensure high-quality service delivery.

  • Lead and mentor departmental teams, ensuring alignment with business goals.

  • Track and report operational performance to senior management.

  • Identify and mitigate operational risks and ensure compliance with relevant regulations.

  • Manage end-to-end operations of coffee cleaning, sorting, and packaging.

  • Collaborate with quality control teams to ensure adherence to quality standards.

  • Oversee inventory management, storage, packing, and dispatching processes.

  • Coordinate fleet management for both dry and liquid transport.

  • Optimize delivery routes, scheduling, and cost control measures.

  • Collaborate with finance, marketing, and business development units to drive growth.

Job Requirements

Qualifications and Experience

  • Bachelor's degree in Business Administration, Logistics & Supply Chain Management or a related field (Master’s degree is a plus.)

  • Minimum of 5 years of relevant experience in operations management, preferably in the trading and/or services sector.

  • Proven experience in supply chain management, process optimization, and team leadership.

  • Strong analytical, organizational, and decision-making skills.

  • Excellent communication and interpersonal abilities.

  • Proficiency in Microsoft Office.

  • Knowledge of Ethiopian trade regulations is highly desirable.

What We Offer:

  • Competitive salary based on qualifications and experience

  • Opportunities for professional development and career advancement

  • A collaborative and performance-driven work environment.

How to Apply

Interested and qualified candidates are invited to send their application letter, updated CV, and relevant credentials via Email: newflowerapplicants@gmail.com
Subject Line: Application for Operations Manager – Trading and services Operations

Note: Only shortlisted candidates will be contacted.

Fields Of Study

Business Administration

Logistics and Supply Chain Management

Skills Required

Operation and Control

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