Shayashone PLC (SYS) is a leading agribusiness company in Ethiopia, boasting over a decade of experience and a remarkable trajectory of transformative impact. As an icon of progress, the company’s expertise extends beyond agriculture and agri-business services, as it continues to diversify its reach into other sectors, driven by a profound commitment to serving the unserved. SYS’s unwavering dedication has left an indelible mark, reaching and empowering over 10 million farmers across Ethiopia and neighboring countries. This has been achieved through dynamic partnerships with local, international, and governmental organizations, fostering collaborative solutions to address the evolving needs of the agricultural landscape.

Throughout its journey of success, SYS has implemented a remarkable array of impactful projects. This includes training more than 7,000 agricultural extension workers and arranging technology demonstrations in over 10,000 villages across Ethiopia. At the heart of these accomplishments lies the Hermetic Storage Technology (Purdue Improved Crop Storage (PICS) bags), a pioneering solution that has gained widespread acceptance as the most successful technology in preventing post-harvest losses.

The company’s recent expansion into the educational sector further reflects its commitment to holistic development and its unwavering focus on addressing diverse needs within the communities it serves. In partnership with the Mastercard Foundation, the Ministry of Education of the FDRE (MoE), and Arizona State University (ASU), SYS is implementing the project titled e-Learning for Strengthening Higher Education (e-SHE). This project aims to enhance the quality, accessibility, and affordability of higher education by launching a digital Learning Management System across public universities in Ethiopia.

Short Description of the Position

The General Service Officer (GSO) will play a key role in ensuring smooth and efficient operations within the company by overseeing day-to-day administrative and support services. This includes managing facility operations, logistics, and general office management. The GSO will be instrumental in maintaining a safe, well-organized work environment, ensuring operational efficiency, and providing support to various departments.

Key Roles and Responsibilities

General Office Management

• Oversee the general office operations to ensure a clean, organized, and efficient working environment.

• Manage office supplies, inventory, and the procurement of necessary items.

• Handle incoming and outgoing office correspondence, including mail and deliveries.

• Coordinate office maintenance and repair services as needed.

• Ensure adherence to health and safety regulations, promoting a safe working environment.

Facility Management

• Manage the office’s physical space, ensuring proper maintenance and cleanliness of buildings and surroundings.

• Coordinate with service providers for facility-related issues, including cleaning, utilities, and repairs.

• Ensure all safety equipment and fire prevention systems are functioning correctly.

• Oversee security services and ensure the safety of personnel, assets, and facilities.

Logistics & Coordination

• Support logistical arrangements for meetings, conferences, and other organizational events.

• Coordinate transportation for staff, visitors, and guests as required.

• Manage vehicle fleet operations, including maintenance, insurance, and logistics.

• Oversee staff travel arrangements, including booking accommodations and transportation.

Records & Documentation Management

• Maintain accurate records of office supplies, asset management, and equipment inventories.

• Organize and manage office files, ensuring proper documentation and retrieval.

• Assist in the preparation of reports and ensure timely submission to relevant stakeholders.

Support for Operations

• Provide administrative support to various departments, facilitating smooth operational workflows.

• Assist in procurement processes, ensuring proper vendor coordination and documentation.

• Support staff in resolving operational challenges and providing solutions where necessary.

Benefits and Compensation

• Competitive salary and benefits package.

• Opportunities to work in a dynamic, growth-oriented environment.

• Supportive and collaborative team culture with opportunities for professional development.

Why Join us 

• Competitive salary & benefits

• Opportunities to work in a dynamic, growth-oriented environment

• Supportive and collaborative team culture to grow and thrive

Job Requirements

Skills and Competencies

• Strong organizational skills with the ability to multitask effectively.

• Attention to detail, ensuring accuracy in managing records and inventory.

• Excellent communication skills, both written and verbal.

• Problem-solving and decision-making abilities.

• Proficiency in office management software (e.g., Microsoft Office Suite).

• Ability to work independently and in a team environment.

• Good knowledge of safety and health regulations.

Qualifications

• Education: BA in Business Administration, Management, or a related field from a recognized institution.

• Experience: 2–4 years of experience in office management, facilities management, or administrative roles.

• Expertise: Proven ability to manage logistics, office supplies, and support staff in day-to-day operations.

How To Apply

Interested candidates should submit their CV and a cover letter via using THIS LINK by April 29th, 2025:

Only shortlisted candidates will be contacted. 

SYS is an equal opportunity employer, and all staff will receive fair treatment without regard to age, race, national origin, disability status, gender, religion, marital status, condition of pregnancy, genetic information, or any other legally protected characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.