Job Expired

company-logo

Junior IT – Administrator

Repi Soap & Detergent PLC

job-description-icon

ICT

Computer Science and Information Technology

Addis Ababa

2 years

1 Position

2025-04-25

to

2025-05-17

Required Skills

solve technical problems

oversee development of software

Fields of study

Computer Engineering

Information System

Software Engineering

Information Technology

Computer science

Full Time

Share

Job Description

Duties & Responsibilities:

  • Provide onsite and remote End user support.

  • Tracking & documenting support activities using ticketing system (JIRA). 

  • Proactively understand, analyze, and research new technical problems when needed.

  • Implement applications and software upgrades, perform troubleshooting and fine tuning for users.

  • Provide end user and technical support for Windows and Mobile OS, File and Print, Office365 services (SharePoint, OneDrive, Teams, and Active Directory etc.), Zoom.

  • Propose, tailor, and conduct group trainings periodically to cascade the technology know-how to a broader audience.

  • Ensure that necessary applications required by users are installed and working as expected.

  • Ensure that all PCs are protected from virus attack by installing the latest Anti-Virus program.

  • Troubleshoot and resolve end-user hardware, operating system, and software related problems.

  • Troubleshoot and resolve basic network and server access problems for end users.

  • Troubleshoot and resolve end user issues related to voice communications (Fixed telephone or IP telephone system).

  • Forward technical support issues that cannot be addressed by the IT support, to the relevant IT Infrastructure team.

  • Manage IT assets within the site and perform tech refresh at stipulated periods.

  • Operate CCTV system and provide video footage up on request and approval.

  • Perform end user data backups as needed.

  • Improve security awareness of users by developing orientation and training programs, and counselling users.

  • Foster an environment that supports an engaged safety and quality culture.

  • Maintained a SAFE ZONE to employees by ensuring all hazards are identified, reported and removed.

  • Report all unsafe conditions, near misses and unsafe behaviors.

  • Reported all accidents and incidents.

  • Engaged with employees continuously through safety talk to create awareness

Job Requirements

Qualification:

  • Degree in Computer Science/ Computer Engineering/ Communications Engineering/ Software Engineering/ Information Technology/ Information Systems

  • 2 years relevant experience in IT helpdesk or related area. 

  • Experience with office productivity, meeting room solutions and service management tools is an advantage

Competencies:

  • Customer service skills

  • Ability to priorities tasks 

  • Work on multiple assignments in highly challenging environment.

  • Strong written and verbal communication skills.

  • Attention to detail

  • Basic knowledge of LAN/WAN.

  • Strong understanding of operating systems (windows platform) & Software and services (active directory, file print infrastructure, Office 365, teams, SharePoint Online, OneDrive

How to Apply

Qualified candidates who meet the above requirements can submit their CV and cover letter through THIS LINK by specifying the position and JOB ID in the cover letter.

Apply by using THIS LINK (It's Mandatory to do both)

Fields Of Study

Computer Engineering

Information System

Software Engineering

Information Technology

Computer science

Skills Required

solve technical problems

oversee development of software

Related Jobs

about 18 hours left

Yunabek Trading PLC

Senior Partnership Specialist II

Partnership Officer

time-icon

Full Time

5 yrs

1 Position


Master's or Bachelor's Degree in Computer Science, Information Technology or in a related field of study with relevant work experience

Addis Ababa

about 18 hours left

Yunabek Trading PLC

Senior Network Engineer IV

Network Engineer

time-icon

Full Time

8 yrs

1 Position


Bachelor's Degree in Computer Science, Information Technology or in a related field of study with relevant work experience, out of which 3 years in similar position

Addis Ababa

about 18 hours left

Yunabek Trading PLC

Senior Software Engineer

Software Engineer

time-icon

Full Time

5 yrs

1 Position


Bachelor's Degree in Computer Science, Information Technology or in a related field of study with relevant work experience

Addis Ababa

about 18 hours left

Ethio-Leather Industry Plc (ELICO)

IT Division Head

ICT Manager

time-icon

Full Time

6 yrs

1 Position


MSc or BSc Degree in Information Technology, Computer Science, Information Systems, IT Management, MIS, Business Administration or in a related field of study with relevant work experience, out of which 3 years in a leadership or managerial role.

Addis Ababa

about 18 hours left

Yunabek Trading PLC

IT Business Development Specialist IV

Business Development Expert

time-icon

Full Time

8 yrs

1 Position


Master's or Bachelor's Degree in Computer Science, Information Technology or in a related field of study with relevant work experience

Addis Ababa

about 18 hours left

Noah Real Estate PLC

IT Support

IT Support Officer

time-icon

Full Time

0 - 1 yrs

1 Position


BSc Degree in Computer Science, IT or in a related field of study with relevant work experience Required Skills: - Computer Software installation and Hardware maintenance is mandatory

Addis Ababa