Taking its name from ZamZam Holy Water which gave life to the barren land of Makkah, springing the hills of Safa and Marwa; ZamZam Bank is working towards ensuring sustained economic growth. 

Zamzam bank is aspiring and working relentlessly towards its vision of becoming the leading shari’ah compliant and all-inclusive bank in Africa by 2030. It is contributing to the economy by providing full-fledged interest free, affordable, effective banking and financial services to diverse individuals and organizations; and by promoting economic stability and financial access through its extensive branch networks.

The reputation of the bank is positioned on not only for its championship for pioneering financial inclusiveness, but also for its unwavering commitment to sheriah compliance products and services; strong networking; resources and organizational learning; innovative leadership and management practices; state of the art core banking systems and its international recognitions.

We are searching talented individuals to join us on our journey towards sustainable growth that enhance financial inclusion with a special focus on the part of society that is alienated from the financial system due to their religious beliefs or other factors. Is this you?

Your profile
Whether you want a career as a visionary professional banker in full-fledged interest free banking sector, or need to make sure that your earning is from halal source or second our cause towards ensuring sustained economic empowerment & stability through financial inclusiveness, we offer you these possibilities within the Internship Programme. 

What we offer you

Zamzam Bank Internship Programme is the kick start of your career within the Bank industry. You will have the opportunity to develop your professional and personal skills over the course. In the Internship Programme you will take part in different trainings and you shall be paid stipend to cover transportation expenses. You will be permanent employee of the bank based on the availability of vacant posts and your average performance result.

Place of work: Addis Ababa

Duties and Responsibilties:

• Assist in responding to customer inquiries via phone, email, or chat in a timely and professional manner

• Support the customer service team in resolving product or service issues

• Help update and maintain customer records and databases

• Learn and use customer service tools and CRM systems

• Provide feedback and insights on customer trends and common concerns

Job Requirements

Minimum Qualification:-

• BA Degree in Accounting, Management, Economics, Marketing, Agricultural Economics, Marketing Management, Logistics & Supply chain Management, Management Information System and related fields.

• 0 years of experience. 

• GPA: above 2.5 and successful completion of the national exit exam

• Year of Graduation: 2022 and later

• Age: not more than 25 years

• Able to commit to internship for minimum 3 to 6 months

• Willingness to learn and ability to work in Addis Ababa branches of the bank with little supervision

• Willingness to sign internship program agreement

• Having certification of training related to customer service, business intelligence, etc is advantageous

Knowledge of IFB is advantageous

How To Apply

Interested applicants who meet the above requirements can submit their application letter, updated CV and credentials in PDF format by clearly stating the position that you are applying for through THIS LINK within 10 days from the date of announcement.

Only shortlisted applicants will be communicated.