Service Marketing Officer

Post Vacancy

Contact

Job Expired

Service Marketing Officer

Kaki PLC

Business

Marketing Management

Addis Ababa

1 Position

2025-05-07

2025-06-08

Required Skills

marketing management

Fields of study

Business Administration

Mechanical Engineering

Full Time

Job Description

KAKI PLC is an official dealer and assembler of ISUZU vehicle in Ethiopia. It is also engaged in different business lines including import, export, metal fabrication, after sales services, and cargo freight transport operations. The company wishes to employ a qualified professional for the Service Marketing Officer position.

Responsible for continuously conducting service marketing and promotional activities to broaden customer base for the after-sales service activities and thereby helping the After Sales Business Unit in meeting its business goals and objectives.

Duties and Responsibilities

Participate in the process of developing marketing strategies that include service marketing, advertising, and promotional activities to meet objectives of the sales department.
Participate in the process of developing customer service policies, procedures, and standards.
Implement, review and report on all marketing activity and results.
Deliver the service marketing activities within the agreed budget.
Perform special promotional activities as specified by Isuzu, and measure its impact in terms of increase in the number of vehicles brought in to Isuzu service shops.
Track and analyze the performance of advertising campaigns, manage the marketing budget and ensure that all marketing material is in line with the ISUZU standards.
Ensure that all marketing activities influence customers to get their vehicles repaired and maintained at the service workshop of KAKI.
Keep accurate records and document implementation of marketing promotional activities and results achieved.
Work closely with all concerned units to ensure that marketing and promotional activities produce the desired outcomes.
Educate and update customers by using applicable methods about changed features of products and/or service, price and other aspects.
Conduct research and analysis current market conditions and competitor information for recommending required changes on the after sales activities.
Identify areas for improvement in the After Sales services, marketing strategy, and promotional activities.
Expand and develop marketing mediums/platforms including – print, radio, television, direct mail, telephone, email, social media, mobile marketing etc. for effectively marketing the after sales services.
Prepare periodic activity reports for submission to the Workshop Manager.

Job Requirements

Required Number : 1(One)

Qualification : BSc in Automotive, Mechanical Engineering; Diploma or BA Business Administration or related field

Work Experience : 6 years for Diploma, and 4 years for BSc /BA in relevant role

Skills and Abilities:

Computer skill, excellent communication skills, English language proficiency.
Networking, conversation ability, and interpersonal skill
Strong client-facing and communication skills
Customer service orientation

How to Apply

Interested applicants who fulfill the job requirements listed above can submit their application letter, CV’s and testimonials via our e-mail: adminhr@kakiplc.com in person to the company head office at the following address.

ADDRESS:

KAKI P.L.C:

Addis Ababa – Ethiopia, Street to Gerji Jackros on the way to Egziabherab Church in front of mega printing press

For additional information please call us

Tel. No.: +251911515694

Fields Of Study

Business Administration

Mechanical Engineering

Skills Required

marketing management

Related Jobs

about 3 hours left

Yimaru Academy

Marketing Officer

Full Time

1 - 3 yrs

1 Position

Bachelor’s Degree in Marketing, Communication, Digital Media or in a related field of study with relevant work experience Duties & Responsibilities: - Plan and execute marketing and digital campaigns to promote Yimaru’s programs and products. - Build brand awareness through targeted online and offline strategies that introduce Yimaru’s mission to new audiences. - Manage and grow Yimaru’s social media platforms (YouTube, TikTok, Instagram, Facebook, Telegram) to drive engagement and visibility. - Work closely with the content creation and video teams to ensure consistency in messaging, design, and tone. - Support community engagement and partnership initiatives that enhance awareness and trust. - Monitor campaign performance and analyze digital metrics to optimize content and outreach. - Write compelling and clear copy for posts, visuals, ads, and awareness - Stay informed about digital marketing trends and apply creative ideas that resonate with learners and educators.

Addis Ababa

1 day left

Hosea Real Estate

Marketing Section Head

Marketing Manager

Full Time

4 - 6 yrs

1 Position

Bachelor's Degree in Marketing, Business Administration or in a related field of study with relevant work experience Duties and Responsibilities: - Develop and implement marketing strategies aligned with business objectives. - Manage the marketing budget and track ROI on campaigns. - Conduct market research and analyze customer behavior trends. - Oversee branding, advertising, and promotional activities. - Collaborate with sales and product teams to align marketing initiatives. - Manage external agencies, vendors, and partnerships - Monitor KPIs, prepare marketing reports, and provide insights for management. - Lead campaigns across digital, social media, mainstream, print, and events

Addis Ababa

8 days left

Forward Logistics Technologies

Social Media Host and Content Creator

Social Media Manager

Full Time

2 - 5 yrs

1 Position

Bachelor's Degree or Diploma in Marketing, Business Administration or in a related field of study with relevant work experience Duties & Responsibilities: - Regular all social media content creator. - Host and appear in social media videos (Reels, TikToks, YouTube Shorts, etc.) - Develop creative content ideas aligned with brand goals and audience interests - Plan, script, film, and edit engaging short-form and long-form videos - Collaborate with the marketing and design team to maintain a consistent brand voice - Monitor trends, analytics, and engagement metrics to improve performance - Represent the brand professionally and authentically across platforms.

Addis Ababa

9 days left

ANDEMAMMA Manufacturing PLC

Marketing Officer

Full Time

5 yrs

3 Positions

BA Degree in Marketing or in a related field of study with relevant work experience Gender: Female Working Hours: Monday to Friday: 2:30 AM – 11:30 AM (Local time) - Saturday: 2:00 AM – 6:00 AM (Local time)

Addis Ababa

17 days left

Alfa Multimedia Service and Alfa Digital

Graphics Designer and Content Creator

Graphic Designer

Full Time

2 yrs

1 Position

Bachelor's Degree in Marketing Management or in a related field of study with relevant work experience Duties & Responsibilities: - Brainstorm with operations manager and rest of the team to develop brand Identity representations for Alfa’s digital platforms (digital posters, promotional mockups) - Develop mockups and other designs to be used to promote Alfa Digital solutions - Transform concepts to Graphic design to fit in to print and digital marketing solutions required by clients. - Developing concepts, graphics and layouts for product illustrations and company brand identities. - Preparing rough drafts of material based on brainstormed ideas - Develop and implement a data-driven digital marketing strategy across various channels, including social media (e.g., TikTok Facebook, Instagram, YouTube and marketplaces), email marketing and SEO - Track and analyze campaign performance using analytics tools, identify trends, and make data-driven recommendations for improvement. - Stay up-to-date on the latest digital marketing trends and technologies. - The DM should be available in the chosen communication channels Note: Additional graphics and content design training is a plus

Addis Ababa

about 3 hours left

Laesk Net Trading PLC

Senior Marketing Officer

Marketing Officer

Full Time

6 - 8 yrs

1 Position

Bachelor’s Degree in Marketing, Business, Communications or in a related field of study with relevant work experience Duties & Responsibilities: - Own strategic planning and execution of 360° marketing campaigns across seasonal, brand, and product initiatives. - Lead cross-functional campaign planning, aligning messaging, creative assets, and timing across all customer touchpoints. - Leverage customer data and market insights to build segmentation strategies that enhance personalization and performance.

Addis Ababa