company-logo

Service Marketing Officer

Kaki PLC

job-description-icon

Business

Marketing Management

Addis Ababa

4 years - 6 years

1 Position

2025-05-07

to

2025-06-08

Required Skills

marketing management

+ show more
Fields of study

Business Administration

Mechanical Engineering

Full Time

Share

Job Description

KAKI PLC is an official dealer and assembler of ISUZU vehicle in Ethiopia. It is also engaged in different business lines including import, export, metal fabrication, after sales services, and cargo freight transport operations. The company wishes to employ a qualified professional for the Service Marketing Officer position.

Responsible for continuously conducting service marketing and promotional activities to broaden customer base for the after-sales service activities and thereby helping the After Sales Business Unit in meeting its business goals and objectives.

Duties and Responsibilities

  • Participate in the process of developing marketing strategies that include service marketing, advertising, and promotional activities to meet objectives of the sales department.

  • Participate in the process of developing customer service policies, procedures, and standards.

  • Implement, review and report on all marketing activity and results.

  • Deliver the service marketing activities within the agreed budget.

  • Perform special promotional activities as specified by Isuzu, and measure its impact in terms of increase in the number of vehicles brought in to Isuzu service shops.

  • Track and analyze the performance of advertising campaigns, manage the marketing budget and ensure that all marketing material is in line with the ISUZU standards.

  • Ensure that all marketing activities influence customers to get their vehicles repaired and maintained at the service workshop of KAKI.

  • Keep accurate records and document implementation of marketing promotional activities and results achieved.

  • Work closely with all concerned units to ensure that marketing and promotional activities produce the desired outcomes.

  • Educate and update customers by using applicable methods about changed features of products and/or service, price and other aspects.

  • Conduct research and analysis current market conditions and competitor information for recommending required changes on the after sales activities.

  • Identify areas for improvement in the After Sales services, marketing strategy, and promotional activities.

  • Expand and develop marketing mediums/platforms including – print, radio, television, direct mail, telephone, email, social media, mobile marketing etc. for effectively marketing the after sales services.

  • Prepare periodic activity reports for submission to the Workshop Manager.

Job Requirements

Required Number :  1(One) 

Qualification : BSc in Automotive, Mechanical Engineering; Diploma or BA Business Administration or related field

Work Experience :  6 years for Diploma, and 4 years for BSc /BA in relevant role

Skills and Abilities:

  • Computer skill, excellent communication skills, English language proficiency.

  • Networking, conversation ability, and interpersonal skill

  • Strong client-facing and communication skills

  • Customer service orientation

How to Apply

Interested applicants who fulfill the job requirements listed above can submit their application letter, CV’s and testimonials via our e-mail: adminhr@kakiplc.com in person to the company head office at the following address. 

ADDRESS:

KAKI P.L.C:

Addis Ababa – Ethiopia, Street to Gerji Jackros on the way to Egziabherab Church in front of mega printing press

For additional information please call us 

Tel. No.: +251911515694

Fields Of Study

Business Administration

Mechanical Engineering

Skills Required

marketing management

Related Jobs

about 4 hours left

Zobel Alumunium Work & Importer

Marketing Division Head

Marketing Manager

time-icon

Full Time

4 - 6 yrs

1 Position


Bachelor's Degree in Marketing, Business Management or in a related field of study with relevant work experience Duties & Responsibilties: - Prepared work plan the sales section - Manage and lead the sales section day to day activities. - Customer handling. - Evaluate the work plan and performance of the workers. - Market assessment. - Customer satisfaction. and so on.

Addis Ababa

about 4 hours left

Zobel Alumunium Work & Importer

Sales

Sales Person

time-icon

Full Time

2 - 3 yrs

2 Positions


Bachelor's Degree in Marketing, Human Resource Management or in a related field of study with relevant work experience (Work in the sales sector is mandatory) Duties & Responsibilties: - Recording and posting. - Prepare a Performa invoice - Customer handling

Addis Ababa

2 days left

Romanat East Africa Plc.

Sales and Marketing

Marketing Officer

time-icon

Full Time

2 yrs

1 Position


Master's or Bachelor's Degree in Marketing, Marketing Management, Sales or in a related field of study with relevant work experience. Duties and Responsibilities: - Responsible for implementing sales and marketing strategies to maximize hotel revenue across rooms, events, and food & beverage outlets. - Develop and maintain client relationships, coordinate marketing campaigns, and support brand awareness initiatives to drive occupancy and profitability. - Execute sales plans to meet revenue targets for accommodation, meetings, and events. - Develop and maintain strong relationships with corporate clients, travel agents, and partners. - Conduct market research to identify new -markets. - Coordinate and monitor marketing campaigns, including digital and social media activities.

Addis Ababa

2 days left

Osaka Steel PLC

Crown Door Sales

Sales Officer

time-icon

Full Time

2 yrs

1 Position


Educational background in any field of study with relevant work experience in sales (preferably in construction, furniture, or related industries). Location: Remote / Addis Ababa & Surrounding Areas Job Type: Freelance (Commission-Based) Duties & Responsibilties: - Identify and connect with potential clients (contractors, real estate developers, businesses, and individuals). - Promote and sell Crown Door’s products on a commission basis. - Build strong relationships with customers and provide after-sales support. - Report sales progress and market trends.

Addis Ababa

4 days left

Minaye PLC

Marketing Intern

Internship

time-icon

Internship

0 yrs

1 Position


Currently pursuing or Completed a Degree in Marketing, Business, Statistics or in a related field of study Duties & Responsibilities: - Assist in conducting market research and competitive analysis. - Collect, interpret, and present marketing data (e.g., campaign performance, customer insights). - Assist in preparing detailed reports and presentations for stakeholders. - Support digital marketing efforts (social media, email campaigns, SEO, etc.). - Collaborate with the team on brainstorming and strategy development.

Addis Ababa

6 days left

Yimaru Academy

Marketing Manager

Marketing Manager

time-icon

Full Time

2 - 3 yrs

1 Position


Bachelor's Degree in Marketing, Business, Communication or in a related field of study with relevant work experience Duties & Responsibilities: - Develop and implement comprehensive marketing plans - Manage and grow Yimaru Academy’s presence on Facebook, Instagram, TikTok, LinkedIn, YouTube, and Twitter/X. - Develop and execute lead generation campaigns to attract potential students. - Ensure consistent brand messaging across all marketing channels. - Use analytics tools (Google Analytics, Meta Business Suite, etc.) to track campaign performance.

Addis Ababa