company-logo

Manager, Employee Services Division (Re-Advert)

Zemen Bank

job-description-icon

Business

Human Resource Management

Addis Ababa

7 years - 9 years

1 Position

2025-05-16

to

2025-05-24

Required Skills

human resources department processes

+ show more
Fields of study

Business Administration

Human Resource Management

Full Time

Share

Job Description

Manager Employee Services is responsible to study, establish and administer the total reward program of the Bank; ensure smooth relationship between the employees, trade union and the management; manage employee data and records; prepare periodical HR analytics report to be consumed by the regulator and the management; conduct employee survey on continuous basis and ensure gaps are addressed timely; design employee retention mechanisms; ensure smooth and seamless HR support services are rendered to all employees.  

Major Duties of the Manager, Employee Service

  • Study and establish competitive reward program including financial and non-financial rewards to attract and retain best talent. Continuously update the reward program by tracking changes on the key factors. 

  • Ensure proper administration of employee annual leaves and staff attendances per the relevant law of the country and per the Bank’s internal rules and regulations. 

  • Liaise the Bank with the private employees’ pension administration organization agency of the government and follow-up all the required activities in the pension scheme are properly done and staff are benefited accordingly. 

  • Handle employee relation issues; resolves conflict and grievances and ensure higher level of disciplinary standards in the Bank.

  • Publish periodic and interim HR analytics reports to different stakeholders including the regulator, Board of Directors and the management to support the decision making process. 

  • Ensure employee records are kept in a secured way in soft and hard copies. Make sure the employee records are up to date and accurate.

  • Participate in different committee assignments and play his/her distinctive role for the successful execution of tasks assigned for the team per the Committee’s charter.

  • Motivate, encourage and inspire the workforce under his/her supervision and exercise leadership to ensure that employees are contributing their best effort for the attainment of goals and objectives of the Bank.

  • Actively participate in various staff development schemes and programs which the Bank designs for the purpose of upgrading and empowering the internal workforce. 

Job Requirements

Minimum Requirements

  • MA/MBA/MSC Degree in Business Administration, Management, Human Resource Management or any other relevant field of study with a minimum of 7 years of progressive experience in the areas of reward management, employee services, employee relations, HR Analytics and Reporting, Job analysis/evaluation with at least two years of experience as a supervisor/manager. 

OR

  • BA/BSC Degree in Business Administration, Management, Human Resource Management or any other relevant field of study with a minimum of 9 years of progressive experience in the areas of reward management, employee services, employee relations, HR Analytics and Reporting, Job analysis/evaluation with at least two years of experience as a supervisor/manager. 

Competency Requirements

  • Very good understanding of Job Revaluation tools.

  • Working Knowledge of HR Information systems, ERPs.

  • Skilled in Big Data Analytics. 

  • Knowledge of different Reward tools and programs.

  • Working experience total reward program design and revision. 

  • Knowledge of the Ethiopian Labor Proclamation.

  • Capable of working with cross functional team 

  • Experience in managing diverse employees and functions 

  • Ability to meet deadlines

How to Apply

Interested applicants who meet the above requirements can submit their application letter and updated CV and credentials in PDF format by clearly stating the position that you are applying for through THIS LINK

Fields Of Study

Business Administration

Human Resource Management

Skills Required

human resources department processes

Related Jobs

4 days left

Ethiopian Engineering Corporation

HR Site Administrator

Human Resource Officer

time-icon

Full Time

1 yrs

4 Positions


Bachelor's Degree in Management, Economics, Human Resource or in a related field of study with relevant work experience Duties & Responsibilities: - Maintaining employee records and facilitate new hiring processes and make sure every formality and document is present on time in full without error - The role holder collects and enters numerous sets of data, including new joiners end to end information regularly and submits for head office HR - The role holder plays a key role in the implementation of new employee induction/orientation programs. When the company hires new site staff / laborers, for instance, the site HR Administrator will organize a session to induct new joiners about the company, its vision and values, roles and responsibilities, on the project’s regulations and working conditions etc. - Responsible for informing employees about different policies and procedures

Addis Ababa

4 days left

Minaye PLC

HR Officer

Human Resource Officer

time-icon

Full Time

2 yrs

3 Positions


Bachelor's Degree in any Discipline with relevant work experience Duties & Responsibilites: - Lead and manage end-to-end recruitment processes – sourcing, screening, and onboarding. - Execute HR policies, procedures, and compliance initiatives effectively. - Organize and deliver impactful training and development programs. - Drive employee engagement and performance management processes. - Maintain and update confidential employee records and documentation. - Handle HR inquiries with professionalism and discretion. - Assist in the preparation and processing of payroll. Required Skills: - Familiarity with HR systems (e.g., HRIS, payroll software) and MS Office Suite. - Strong interpersonal, communication, and problem-solving skills. - Self-starter with a high degree of accountability and integrity. - Ability to manage multiple tasks and adapt to changing priorities.

Addis Ababa

6 days left

ANDEMAMMA Manufacturing PLC

HR and Administration Officer

Human Resource Officer

time-icon

Full Time

2 - 6 yrs

1 Position


Bachelor's Degree in Business Administration, HRM or in a related field of study with relevant work experience Duties & Responsiblites: - Manage the recruitment and onboarding process for new hires. - Maintain and update employee records and HR databases. - Prepare employment contracts and process HR documentation. - Support employee performance evaluations and training programs. - Address employee inquiries and resolve workplace issues professionally. Required Skills: - High level of integrity and confidentiality. - Proactive, adaptable, and solution-oriented. - Passionate about fostering a positive organizational culture. - Strong business acumen with a strategic mindset. - Collaborative and approachable, focusing on team development and organizational goals.

Addis Ababa

8 days left

SHANGTEX GARMENT MANUFACTURING ETHIOPIA PLC

HR Manager

Human Resource Management Specialist

time-icon

Full Time

2 - 5 yrs

1 Position


PhD, Master's or Bachelor's Degree in Human Resource Management or in a related field of study with relevant work experience Duties & Responsibilities: - Supervise and implement the company's existing HR management system, ensure that daily work is executed in an orderly manner and implemented in accordance with regulations, and maintain the company's authority. - Responsible for the recruitment of all local employees, complete the recruitment tasks within the specified time, and be responsible for the results. - Responsible for training local employees and tracking the results. The training includes but is not limited to company culture, factory disciplines, relevant laws and regulations, and customer compliance requirements. - Assist other departments to handle employee complaints and improve employee relations to ensure that daily work and production are not affected and there are no major strikes.

Addis Ababa

11 days left

Fun Zone Hotel

Junior Human Resource Officer

Human Resource Officer

time-icon

Full Time

1 - 2 yrs

1 Position


BA Degree in Human Resource Management, Management, Business Administration, Public Administration or in a related field of study with relevant work experience Duties and Responsibilities: - Supporting recruitment processes by preparing job descriptions, posting job ads, screening candidates, scheduling interviews, performing reference checks, issuing employment contracts, and assisting with onbo

Addis Ababa

about 3 hours left

Ethiopian Capital Market Authority

Senior Human Resources Management Specialist

Human Resource Management Specialist

time-icon

Full Time

4 yrs

1 Position


Bachelor's Degree in Management, Economics, Leadership, Developmental Management, Developmental Economics, Accounting, Financial Management, Business Management or in a related field of study with relevant work experience

Addis Ababa