Manager Employee Services is responsible to study, establish and administer the total reward program of the Bank; ensure smooth relationship between the employees, trade union and the management; manage employee data and records; prepare periodical HR analytics report to be consumed by the regulator and the management; conduct employee survey on continuous basis and ensure gaps are addressed timely; design employee retention mechanisms; ensure smooth and seamless HR support services are rendered to all employees.  

Major Duties of the Manager, Employee Service

• Study and establish competitive reward program including financial and non-financial rewards to attract and retain best talent. Continuously update the reward program by tracking changes on the key factors. 

• Ensure proper administration of employee annual leaves and staff attendances per the relevant law of the country and per the Bank’s internal rules and regulations. 

• Liaise the Bank with the private employees’ pension administration organization agency of the government and follow-up all the required activities in the pension scheme are properly done and staff are benefited accordingly. 

• Handle employee relation issues; resolves conflict and grievances and ensure higher level of disciplinary standards in the Bank.

• Publish periodic and interim HR analytics reports to different stakeholders including the regulator, Board of Directors and the management to support the decision making process. 

• Ensure employee records are kept in a secured way in soft and hard copies. Make sure the employee records are up to date and accurate.

• Participate in different committee assignments and play his/her distinctive role for the successful execution of tasks assigned for the team per the Committee’s charter.

• Motivate, encourage and inspire the workforce under his/her supervision and exercise leadership to ensure that employees are contributing their best effort for the attainment of goals and objectives of the Bank.

• Actively participate in various staff development schemes and programs which the Bank designs for the purpose of upgrading and empowering the internal workforce. 

Job Requirements

Minimum Requirements

• MA/MBA/MSC Degree in Business Administration, Management, Human Resource Management or any other relevant field of study with a minimum of 7 years of progressive experience in the areas of reward management, employee services, employee relations, HR Analytics and Reporting, Job analysis/evaluation with at least two years of experience as a supervisor/manager. 

OR

• BA/BSC Degree in Business Administration, Management, Human Resource Management or any other relevant field of study with a minimum of 9 years of progressive experience in the areas of reward management, employee services, employee relations, HR Analytics and Reporting, Job analysis/evaluation with at least two years of experience as a supervisor/manager. 

Competency Requirements

• Very good understanding of Job Revaluation tools.

• Working Knowledge of HR Information systems, ERPs.

• Skilled in Big Data Analytics. 

• Knowledge of different Reward tools and programs.

• Working experience total reward program design and revision. 

• Knowledge of the Ethiopian Labor Proclamation.

• Capable of working with cross functional team 

• Experience in managing diverse employees and functions 

• Ability to meet deadlines

How to Apply

Interested applicants who meet the above requirements can submit their application letter and updated CV and credentials in PDF format by clearly stating the position that you are applying for through THIS LINK