Itvar’ is a Travel Representation company based out of the United Arab Emirates with a presence across the Middle East, Africa, Europe, APAC and the Americas. Our representation services include services for Airlines, Hotels, Rail, Car Rentals, Destination Management & Tourism Boards, Travel Ancillary Products, and Travel Technology.

Department: Sales / Commercial Reports to: Country Manager

Employment Type: Full-Time

We are seeking a results-driven and customer-focused Key Account Manager to manage and grow strategic airline partnerships. In this role, you will be responsible for developing long-term relationships with key clients, understanding their business needs, 

Duties & Responsibilities:

•  Develop and maintain strong relationships with key airline clients to foster trust and long-term engagement.

•  Serve as the primary point of contact for all commercial interactions and strategic discussions with assigned accounts.

• Identify growth opportunities within existing accounts and create customized strategies to increase revenue and market share.

• Analyze performance data, prepare reports, and present insights to internal stakeholders and clients.

•  Coordinate internally with operations, marketing, pricing, and product teams to ensure seamless service delivery and customer satisfaction.

•  Lead contract negotiations, renewals, and service level agreements with key clients.

•  Monitor industry trends and competitor activities to proactively identify risks and opportunities.

• Represent the company at industry events, trade shows, and client meetings.

Why Join Us?

• We offer a dynamic and inclusive work environment with opportunities for growth and professional development. Join a team that values collaboration, innovation, and excellence in the airline industry.

Job Requirements

• Bachelor’s degree in Business, Aviation Management, Marketing, or a related field.

•  Minimum of 5 years of experience in key account management, preferably in the airline, aviation, or travel industry.

• Strong understanding of airline commercial operations and sales cycles.

•  Excellent communication, negotiation, and interpersonal skills.

• Proven ability to manage multiple high-profile accounts and meet sales targets.

• Analytical mindset with strong problem-solving skills.

• Proficiency in CRM software and Microsoft Office Suite.

• Willingness to travel as required (domestic and international)

Preferred Qualifications:

•  Master’s degree or MBA.

•  Multilingual skills are a plus.

• Experience working with global or multi-regional clients

Other Skills and Attributes

•  ‘Can do’ pragmatic attitude with a strong personal drive to achieve

• An understanding of agile marketing, ensure the team identify and focus their collective efforts on high value projects and then continuously and incrementally improve the results overtime.

• An understanding of and belief in Itvar core values

•  Excellent communication skills to inspire stakeholders and represent the brand

• Strong organizational skills to deliver multiple projects to deadline and budget and work under pressure

•  Ability to work independently and in a team

How to Apply

Apply Through This Email:finance.add@jsktravelsplc.com