Administrative & Receptionist Officer is responsible for ensuring the smooth day-to-day operations of Yimaru Academy by managing office administration, student inquiries, and front desk activities. This role serves as the first point of contact for students, clients, and visitors while also providing administrative support to various teams.

Gender required: Female only

Required number: 1

Salary: 10000

Duties and Responsibilities:

Front Desk & Customer Service:

• Greet and assist visitors, students, and clients in a professional and friendly manner.

• Handle phone calls, emails, and in-person inquiries related to courses, schedules, and general academy information.

• Provide customer support by guiding potential students through registration processes.

• Maintain a welcoming and organized front desk area.

Student & Client Management:

• Maintain student records and enrollment data accurately.

• Assist students with course registrations, payments, and scheduling inquiries.

• Ensure proper filing and organization of student documents.

• Follow up with students regarding payments, attendance, and course updates.

Office Administration & Operations:

• Manage office supplies and ensure the workplace is well-organized and stocked.

• Assist with staff scheduling, meeting coordination, and internal communication.

• Maintain and update official records, databases, and documentation.

• Ensure smooth coordination between departments by handling routine administrative tasks.

Financial & Payment Processing Support:

• Assist in processing student tuition payments, invoices, and receipts.

• Maintain accurate financial records related to registrations and payments.

• Coordinate with the finance team to track outstanding balances and send payment reminders.

Event & Meeting Coordination:

• Assist in organizing internal meetings, training sessions, and student orientations.

• Support marketing and academic teams in coordinating events, workshops, and open days.

• Prepare and distribute meeting minutes and follow-up action items.

Communication & Reporting:

• Maintain clear communication between students, instructors, and management.

• Handle official emails, memos, and notices efficiently.

• Prepare and submit weekly reports on administrative activities, student inquiries, and office needs.

Job Requirements:

• Education: Bachelor's Degree or Diploma in Business Administration, Management or in a related field of study

• Experience: 1+ year of experience in administration, reception, or customer service roles.

• Excellent communication and interpersonal skills.

• Proficiency in Microsoft Office (Word, Excel, Outlook) and basic data entry tools.

• Strong organizational skills with the ability to multitask and prioritize.

• Friendly, professional, and detail-oriented personality.

How to Apply:

• Apply through HaHuJobs telegram bot https://t.me/hahujobs_bot