Duties and Responsibilities

• Determine customer equipment needs through questioning and qualifying 

• Oversee daily rental activities, including equipment reservations, delivery, return, and maintenance schedules. 

• Monitor and manage the availability and condition of the rental fleet to ensure operational efficiency and minimal downtime. 

• Implement and maintain procedures for equipment inspections, cleaning, repairs, and maintenance. 

• Ensure compliance with rental agreements, terms, and conditions, including damage assessments and recovery processes. 

• Collaborate with logistics teams to optimise equipment delivery and pick-up schedules. 

• Administer all aspects of rental contracts; accurate rental dates, rates and all ancillary charges, amendments, suspensions and terminations 

• Negotiate price and volume of original orders by maximising rate and volume. 9

• File contracts and related paperwork, and checking invoices and credit memos against contract files. 

• Address customer issues, including complaints, damages, or billing concerns, and resolve them effectively. 

• Build and maintain relationships with customers. 

• Collaborate with the sales team to promote rental services and identify upselling opportunities.

• Track and analyse key performance metrics such as utilisation rates, revenue, and customer satisfaction.

•  Prepare reports for the Rental Operations and Customer Services Director, providing insights on operational performance. 

• Assist in developing pricing strategies based on market trends and fleet utilisation. 

• Ensure timely and accurate invoicing, payment collection, and financial reconciliation for rental operations. 

• Maintain accurate records of rental agreements, inspections, and maintenance logs

Job Requirements

• Master’s degree in Mechanical Engineering, Business Administration, Sales and Marketing or relevant fields of study six (6) years of demonstrated experience, with at least three (3) years in a leadership role. OR Bachelor’s degree in Mechanical Engineering, Business Administration, Sales and Marketing, or relevant fields of study eight (8) years of demonstrated experience, with at least four (4) years in a leadership role.

How To Apply

Interested Applicants who full fill the job requirements listed above can submit their application letter, CV and testimonials through THIS LINK or in person to our office . Early application is advantageous . Adress:- Lemi kura sub city, on the road from megenagna to Wosen Girosery,around Wosen Traffic Light. Tel +251972578637