The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. The FCDO operates an agile workforce and to facilitate this, you may be required to undertake other duties from time to time, as we may reasonably require.

Main purpose of job:

The job holder will be working as part of the post technical team. The job holder main objective will to assist the general operation of technical work group (TWG) office – in related with work request process, staff management, control and record keeping.  Supporting the department to achieve its goal by helping customers get a quality service.

Duties & Responsibilities:

Technical team general operation support (75%):

• First point of contact for work request enquires submitted to the technical team.

• HERA : Raising requisitions (purchase order ) and receiving goods and services.

• Liaise with business partners, contractors, service providers and government offices to facilitate enquires.

• Estate record keeping, inputting information on IT package, updating work progress, Recording the staff annual leave, preparing monthly overtime sheet.

• Process works requests and Preventive planned maintenance (PPM) schedule.

• Record all completed works requests including costs.

• Pyramid: Entering maintenance information.

Administrative support (25%):

• To deputise for the TWG office manager in their absence.

• Processing day labours weekly payment and passing on to accounts.

• Check fuel distribution list and send it to the transport team every month.

• Check all TWG vehicle journey sheets.

• Communicating with land lords by representing the technical team.

• Skills to maintain a variety of strategic engagement tools and respond in a timely manner to queries.

Essential qualifications, skills and experience

• Degree in customer service,management or related field

• Basic computer skills

• Knowledge on Health and safety procedure

• Written and verbal communication

• Organisational skill

• Microsoft Office Skills

• Email etiquette

• Problem-solving and Critical Thinking Skills

Job Requirements

• Communicating and Influencing, Delivering at Pace, Working Together

• The British Embassy will never request any payment or fees to apply for a position.

• Employees recruited locally by the British Embassy in Addis Ababa are subject to Terms and Conditions of Service according to local employment law in Ethiopia.

How to Apply

• All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit

link: THIS LINK

• The responsibility lies on the successful candidate to:
  1.Obtain the relevant permit
  2.Pay the fees for the permit
  3.Make arrangements to relocate
  4.Meet the costs to relocation

• Base salary is subject to tax and other statutory deductions.

• Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount.

• Information about the Civil Service Success Profiles can be found on this link: https://www.gov.uk/government/publications/success-profiles

• Reference checking and security clearances will be conducted on successful candidates

• Please log into your profile on the application system on a regular basis to review the status of your application

• Appointable candidates who were unsuccessful may be placed on a ‘reserve list’. If during the reserve period of 6 months, the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate