Yod Abyssinia General Trading PLC
Business
Business Administration
Addis Ababa
3 years - 5 years
1 Position
2025-06-13
to
2025-07-13
analyse travel alternatives
Business Administration
Full Time
Share
Job Description
Yod Abyssinia was established in 2003 with a mission to Yod Abyssinia Cultural Restaurant, one of the pioneering and most reputable cultural restaurants in Addis Ababa that has been introducing proudly the Ethiopian hospitality through diverse cuisines, culture, dance, and music for the last 20 years that meet the need of tourists, business travelers diaspora’s. Currently Yod is engaged in Cultural restaurant, International hotel, Travel and Tour and coffee processing businesses.
We are dedicated to fostering a diverse and inclusive work environment. As we continue to grow and enhance our operations, we seek skilled professionals to join our team in the following role.
Oversee all ticketing processes, including booking, reissuance, cancellations, and refunds, using GDS platforms such as Galileo.
Ensure compliance with TATA BSP regulations and airline policies.
Handle escalated ticketing issues. including complex itineraries, emergency changes, and disputes.
Lead and mentor the ticketing team to maintain high service standards and operational efficiency.
Provide personalized travel solutions for corporate, VIP, and general clients.
Implement upselling and cross-selling strategies to maximize revenue.
Reconcile ticketing transactions with IATA BSP invoices and censure timely remittance,
Manage ADMs (Agency Debit Memos) and ACMs (Agency Credit Memos) effectively.
Ensure team adherence regulatory requirements and industry standards
Handle operational disruptions such as flight cancellations, schedule changes and emergencies.
Liaise with airlines and service providers to resolve disputes and ensure customer satisfaction.
Utilize BSP Link for reporting, reconciliation, and dispute resolution.
Oversee system updates and ensure seamless technology integration.
Required qualifications
Education
MA/BA degree in Business Administration or Marketing.
IATA Diploma in Travel and Tourism or related field.
Certified in Galileo GDS platforms (mandatory).
Experience
3/5 years of experience in ticketing operations, with at least 2 years in a supervisory or senior role.
Skills
Advanced proficiency in GDS platforms such as Galileo, Amadeus, Sabre.
Comprehensive knowledge of IATA BSP operations and compliance standards.
Exceptional leadership, problem-solving, and communication skills.
Strong organizational skills and attention to detail.
Ability to manage a team and work effectively under pressure.
Interested applicants are invited to send their CV, cover letter, and relevant supporting documents to yodhrdirector@gmail.com Or hr@yodabyssiniaplc.com clearly indicating the position applied for in the subject line.
Fields Of Study
Business Administration
Skills Required
analyse travel alternatives
Related Jobs
3 days left
Originland General Trading PLC
Import and Export Officer
Import & Export Officer
Full Time
3 yrs
1 Position
BA Degree in Business or in a related field of study with relevant work experience Duties and Responsibilities: - Plan, organize, direct, coordinate, and control import and export functions, ensuring efficient handling of shipments from origin to destination - Prepare, review, and verify all necessary shipping and customs documents such as import/export licenses, invoices, customs declarations, and permits to ensure compliance with international trade regulations - Ensure adherence to customs laws and international trade regulations, including applying for import permits and managing customs clearance processes in collaboration with relevant authorities and freight forwarders
6 days left
Shayashone PLC
General Service Officer (Re-advertised)
General Service Officer
Full Time
1 yrs
1 Position
Education Background in a related field of study with relevant work experience Duties and Responsibilities: - Oversee the general office operations to ensure a clean, organized, and efficient working environment. - Manage office supplies, inventory, and the procurement of necessary items. - Handle incoming and outgoing office correspondence, including mail and deliveries. - Coordinate office maintenance and repair services as needed. - Ensure adherence to health and safety regulations, promoting a safe working environment. - Provide administrative support to various departments, facilitating smooth operational workflows.
9 days left
Mekhil Empowerment and Training Plc
Admin Assistant
Administrative Associate
Full Time
1 yrs
1 Position
Bachelor's Degree in Business Administration or in a related field of study with relevant work experience doing administrative work at an intermediate level. Required Gender: Female Job Type: On-site - Permanent (Full-time) Duties & Responsibilities: - Manage and maintain executives’ schedules, and appointments. - Prepare and edit correspondence, reports, and presentations. - Organize and maintain filing systems, both physical and digital. - Coordinate office activities and operations to ensure efficiency and compliance with company policies. - Assist in organizing meetings, including preparing agendas, taking minutes, and following up on action items. - Handle incoming and outgoing communications, including emails, phone calls, and mail. Required Skills: - Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook). - Strong organizational and Time mangement skills - Excellent communication and interpersonal abilities.
13 days left
Anbessa Travel
Senior Event Sales and Business Development Officer
Business Development Expert
Full Time
5 yrs
1 Position
Bachelor’s Degree in Marketing Management, Business Administration, Event Management, Hospitality or in a related field of study with relevant work experience in event sales, business development, and event planning, preferably in travel, hospitality, or event management. Duties and Responsibilities: - Develop and implement sales strategies to achieve organizational targets for event sales and business growth. - Identify new business opportunities in the event, MICE (Meetings, Incentives, Conferences, and Exhibitions), and corporate travel sectors. - Conduct market research to stay updated on industry trends, competitor activities, and emerging opportunities. - Analyze market data to identify growth potential and areas for improvement. - Ensure high levels of customer satisfaction by addressing client needs and resolving issues promptly. - Implement feedback mechanisms to improve service quality and client experience.
about 2 hours left
Tabor Ceramic Products SC
Marketing Manager
Marketing Manager
Full Time
4 - 6 yrs
1 Position
Master's or Bachelor's degree in Marketing, Management, Business Administration, Accounting, and Finance or in a related field of study with relevant work experience
about 2 hours left
Tsehay Insurance S.C
Manager, Company Secretary (Division Level)
Secretary
Full Time
7 yrs
1 Position
Bachelor's Degree in Communication, Literature, Business Administration, Management, Law, or in a related field of study with relevant work experience, out of which 3 Years in a Senior Position