Haron Computer PLC
ICT
Computer Science and Information Technology
Addis Ababa
1 years - 3 years
1 Position
2025-06-20
to
2025-07-01
computer science
Information System
Computer sciences
Full Time
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Job Description
We are hiring Software Implementers to support the deployment, training, and onboarding of clients across our suite of software products. The ideal candidates will work closely with our technical team and customers to ensure smooth implementation, configuration, and adoption of our solutions.
You will act as the bridge between the development team and end users — delivering hands-on training, gathering user feedback, and supporting rollout plans. This role requires strong communication skills, adaptability, and a good understanding of software systems.
Documentation & Feedback
Document implementation steps, FAQs, and gather client feedback for continuous product improvement
Software Deployment
Install, configure, and deploy software products on client environments (cloud or on-premise).
Requirement Gathering
Work with clients to understand workflows and assist the product team in refining features.
Technical Support
Provide post-implementation support, troubleshoot issues, and ensure high customer satisfaction.
Client Training & Onboarding
Deliver user training sessions, create manuals, and assist clients during initial adoption.
Qualifications:
Bachelorʼs degree in Information Systems, Computer Science, Business, or related field
1–3 years of experience in software implementation, technical support, or client onboarding
Strong understanding of enterprise software systems (POS, ERP, CRM, etc.)
Excellent communication and presentation skills
Ability to understand client requirements and translate them into technical configurations
Familiarity with databases, APIs, and basic troubleshooting
Fluency in English and Amharic preferred; additional languages are a plus
Willingness to travel to client sites for training and support
Apply at THIS LINK
Fields Of Study
Information System
Computer sciences
Skills Required
computer science
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