Educational Background in COTM, Civil Engineering or in a related field of study with relevant work experience Duties and Responsibilities: - Greet visitors warmly and professionally, ensuring a positive first impression. - Answer and direct incoming phone calls promptly and courteously. - Manage the reception area, ensuring it is clean, organized, and presentable. - Schedule and manage appointments, meetings, and conference room bookings. - Handle incoming and outgoing mail, packages, and deliveries.

Diploma in a related field of study with relevant work experience Duties and Responsibilities: - Answer incoming calls and respond to customer inquiries in a timely, professional manner. - Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution. - - Make outbound calls to follow up on customer issues or conduct surveys (if required). - Maintain accurate customer records by updating account information. - Use call center systems and tools effectively to log calls and resolve customer requests

Diploma in any Medical field of study Duties and Responsibilities: - Answer all incoming calls promptly and professionally, identifying the hospital and providing a welcoming demeanor. - Direct calls accurately to the appropriate departments, staff members, or patient rooms. - Manage outgoing calls, including making appointments, confirming information, or connecting staff members as requested. - Handle multiple phone lines and a high volume of calls efficiently, especially during peak hours or emergencies.