Job Expired
Senior Customer Service Officer-Cash
Amhara Bank
Finance
Banking Management
Addis Ababa
3 years
1 Position
2025-06-27
to
2025-07-01
provide high quality customer service
Banking and Finance
Full Time
Share
Job Description
Purpose of the Job: To enhance customer satisfaction by handling front line customer service activities with due care and maximum efficiency ; increase the Branch’s resource mobilization effort by cross-selling the Bank’s products and services.
Generic Functions:
Enhance the strong business relationship with customers and cross sell the bank’s positive image to the community
Provide the concerned organ with timely, relevant, accurate, and complete reports on the plan performance
Demonstrate the Bank’s code of conduct at work places and time to be abide by the bank’s organizational culture
Provide services as per the service level agreement
Contribute to the bank’s profitability as per the target set
Engage in teamwork, collaboration, and transparency work practices
Adhere to internal control system and risk management program of the Bank
Specific Functions:
Engage and perform customer recruitment and account opening activities
Administer the Primary Vault dually with Branch Operation Manager/ Branch Manager
Receive, verify, lodge and withdraw cash to/from Primary and Secondary Vault
Receive or dispatch consignment of cash from/ to the Treasury
Distribute cash to the Customer Service Executives in the morning & during working hours
Authorizes transfer of cash from Vault to Cash and from Cash to Vault
Verify the daily cash receipts and cash bricks are in order, wrapped and initialed
Retrieve customer signatures, pictures and verify customers
Perform other duties as required
Job Requirement:
Qualification: BA in Banking & Finance, Accounting, Business Administration, Economics, Management, and any other related fields.
Experience: 3 years of experience in banking operation as CSO, CSR, CSE or related position.
How To Apply
Female applicants highly encouraged
Only shortlisted candidates will be communicated
Hard copy or physical applications will not be accepted
The Bank has the right to cancel the post advertised
Interested applicants fulfilling the above requirements are invited to apply within five (5) Consecutive days
Apply Via :THIS LINK
Fields Of Study
Banking and Finance
Skills Required
provide high quality customer service
Related Jobs
about 9 hours left
Shabelle Bank
Senior Remittance & Correspondent Management Officer
Banking officer
Full Time
4 - 6 yrs
1 Position
Master's or Bachelor’s Degree in Finance, Banking, International Business or in a related field of study with relevant work experience Duties & Responsibilities: - Oversee the processing of inward and outward foreign remittances - Ensure accurate and timely execution of remittance transactions following regulatory and compliance standards. - Monitor and reconcile daily remittance transactions.
about 9 hours left
Wegagen Bank
Graduate Trainee
Trainee
Full Time
0 yrs
1 Position
Bachelor’s Degree in Management, Business Administration, Accounting, Economics, Marketing Management, Banking & Finance, Management or in a related field of study with CGPA 2.75 and above Only 2024 & 2025 graduates Age < 25 Exit Exam result ≥ 50 COC (for Level IV) is mandatory Place of Work : City Branches Duties and Responsibilities: - Support the Bank’s effective service delivery to customers and ensure customers are served with a due care and maximum efficiency. - Learning and understanding the fundamentals of banking operations such as customer service, account management, loans, and transactions. - Assisting with customer inquiries, providing guidance, and resolving issues professionally and timely.
1 day left
Siinqee Bank SC
Senior Internal Controller I
Internal Control Officer
Full Time
3 yrs
1 Position
BA Degree in Management, Business Administration, Accounting and Finance, Economics, Marketing Management or in a related field of study with relevant work experience, out of which 1 year as internal Controller, CSO or Equivalent in banking industry.
2 days left
ZamZam Bank
Treasury Management Officer II
Treasury Officer
Full Time
4 yrs
1 Position
BA Degree in Economics, Management, Accounting or in a related field of study with relevant work experience, out of which 2 years as Junior/Officer in treasury management area.
2 days left
Nib International Bank S.C
Branch Manager I
Branch Manager
Full Time
4 - 6 yrs
1 Position
MA or BA Degree in Accounting, Finance, Economics, Management, Business Administration, Banking & Finance or in a related field of study with relevant work experience, out of which 2 years as Business Manager, Operation Manager, Customer Service Manager or equivalent core banking business related job positions.
2 days left
Nib International Bank S.C
District Director II
Director
Full Time
11 - 13 yrs
1 Position
MA or BA Degree in Accounting, Management, Finance, Banking & Finance, Public Administration, Economics or in a related field of study with relevant work experience, out of which 3/5 years in Division Manager/Special Branch Manager/Branch Manager V/Branch Manager IV or other equivalent positions respectively.