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Customer Service Executive-I (Fresh Graduates)

Amhara Bank

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Finance

Accounting

Addis Ababa

0 years

1 Position

2025-06-27

to

2025-07-02

Required Skills

provide high quality customer service

+ show more
Fields of study

Accounting

Business Administration

Finance

Management

Economics

Full Time

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Job Description

Job Position: Customer Service Executive-I (Fresh Graduates)

Purpose of the Job: To enhance customer satisfaction by handling front line customer service activities with due care and maximum efficiency, increase the Branch’s resource mobilization effort by cross-selling the Bank’s products and services

Duties and Responsibilities:

  • Enhance the strong business relationship with customers and cross sell the bank’s positive image to the community

  • Provide the concerned organ with timely, relevant, accurate, and complete reports on the plan performance

  • Provide services as per the service level agreement

Job Requirement:

  • Qualification: BA in Marketing and Finance, Accounting, Business Administration, Economics, Management and any other related fields.

  • Experience:  No Prior experience is required.

  • National Exit Exam:  Pass Mark

Note:

  • Female applicants highly encouraged

  • Applicants that do not attach their Tempo/Grade report will be automatically disqualified

  • Applicants must pass and submit their university exit exam result when requested by the bank

  • Only shortlisted candidates will be communicated

  • Hard copy or physical applications will not be accepted

  • The Bank has the right to cancel the post advertised

How to Apply

  1. For new Applicant, first you should have to create a new account.

  2. Log in to the website.

  3. Please fill in all your required personal information.

  4. If you have working experience, please go to the Experience tab and add all your working experiences starting from your recent experience. If you do not have experience yet, just go to the next step (Click the Next button).

  5. Select the vacancy you want to apply for and click the VIEW DETAIL button.

  6. Select the area of vacancy you want to apply (location), then click the APPLY button.

  7. Check your personal information before you submit your application. If your information is not correct, click the EDIT INFORMATION button to update your information. After that go to step 5 to submit your application. If your information is correct, select the place where you see the vacancy post and check agreed to the information button is ticked (checked).

  8. Please click SUBMIT YOUR APPLICATION button to submit your application.

  9. Application success message will be displayed.

Note: If your work experience or educational qualifications do not meet the requirements outlined for the posted vacancy, the system will not be able to process your application.

Apply using THIS LINK

Fields Of Study

Accounting

Business Administration

Finance

Management

Economics

Skills Required

provide high quality customer service

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