Customer Service Executive – II
Amhara Bank
Finance
Banking Management
Addis Ababa
1 years
1 Position
2025-06-27
to
2025-07-01
provide high quality customer service
Accounting
Business Administration
Banking and Finance
Economics
Full Time
Share
Job Description
Purpose of the Job: To enhance customer satisfaction by handling front line customer service activities with due care and maximum efficiency increase the Branch’s resource mobilization effort by cross-selling the Bank’s products and services
Generic Functions:
Enhance the strong business relationship with customers and cross sell the bank’s positive image to the community
Provide the concerned organ with timely, relevant, accurate, and complete reports on the plan performance
Provide services as per the service level agreement
Contribute to the bank’s profitability as per the target set
Engage in teamwork, collaboration, and transparency work practices
Adhere to internal control system and risk management program of the Bank
Specific Functions:
Engage and perform customer recruitment and account opening activities
Administer the Primary Vault dually with Branch Operation Manager/ Branch Manager
Receive, verify, lodge and withdraw cash to/from Primary and Secondary Vault
Receive or dispatch consignment of cash from/ to the Treasury
Verify the daily cash receipts and cash bricks are in order, wrapped and initialed
Retrieve customer signatures, pictures and verify customers
Perform other duties as required
Job Requirement:
Qualification: BA in Banking and Finance, Accounting, Business Administration, Economics, Management, and any other related fields
Experience: 1 year of experience in banking operation as Customer Service Officer, Trainee banker or related position
Note:
Female applicants highly encouraged
Only shortlisted candidates will be communicated
Hard copy or physical applications will not be accepted
The Bank has the right to cancel the post advertised
How To Apply
For new Applicant, first you should have to create a new account.
Log in to the website.
Please fill in all your required personal information.
If you have working experience, please go to the Experience tab and add all your working experiences starting from your recent experience. If you do not have experience yet, just go to the next step (Click the Next button).
Select the vacancy you want to apply for and click the VIEW DETAIL button.
Select the area of vacancy you want to apply (location), then click the APPLY button.
Check your personal information before you submit your application. If your information is not correct, click the EDIT INFORMATION button to update your information. After that go to step 5 to submit your application. If your information is correct, select the place where you see the vacancy post and check agreed to the information button is ticked (checked).
Please click SUBMIT YOUR APPLICATION button to submit your application.
Application success message will be displayed.
Note: If your work experience or educational qualifications do not meet the requirements outlined for the posted vacancy, the system will not be able to process your application.
Apply at THIS LINK
Fields Of Study
Accounting
Business Administration
Banking and Finance
Economics
Skills Required
provide high quality customer service
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