Bachelor's Degree or Diploma in Business or in a related field of study with relevant work experience Duties & Responsibilities: - Oversee and manage all cleaning operations and service delivery for facilities or clients. - Develop and implement cleaning schedules, standards, and procedures. - Recruit, hire, train, and supervise cleaning and service staff. - Conduct regular inspections to ensure cleanliness and service quality meet established benchmarks. - Manage inventory and procurement of cleaning supplies, equipment, and consumables. - Develop and manage budgets for cleaning and service operations. - Ensure compliance with health, safety, and environmental regulations. - Address and resolve customer complaints or service issues promptly. - Maintain equipment, scheduling necessary repairs and maintenance.

Completion of 10th Grade Gender: Female Duties and Responsibilities: - Respond to customer inquiries via phone, email, and live chat in a timely, professional, and courteous manner. - Guide customers through the booking process, confirm reservations, and process payments accurately. - Provide detailed information about our tour packages, destinations, itineraries, and travel requirements. - Process changes to existing bookings and handle cancellations in accordance with company policies. - Accurately update and maintain customer information and interactions in our CRM system. - Liaise with sales, operations, and marketing teams to ensure seamless customer experiences. - Keep up-to-date on our tour offerings, promotions, and industry trends. - Solicit customer feedback to help us improve our services.