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Senior Country Operations Manager

JSI Research & Training Institute

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Business

Business Administration

Addis Ababa

10 years

1 Position

2025-07-04

to

2025-07-12

Required Skills

Operation and Control

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Fields of study

Business Administration

Full Time

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Job Description

JSI is a US-based public health nonprofit organization dedicated to providing high-quality technical and managerial assistance programs throughout the world. In Ethiopia, JSI has been working to improve health outcomes for more than 30 years, implementing more than 60 projects and working in every region. JSI has historically managed a large portfolio of projects focusing on the quality, and equity in access of, RMNCAH services, primary health care (PHC) including community health program, digital health, health information systems (HIS), supply chain management, public health emergency responses, and social and behavior change. 

The Senior Country Operations Manager is responsible for providing management support to the Country Office and Regional Offices in ensuring that operations systems and internal controls are in place and in line with donor rules and regulations, JSI policies and procedures, and the government of Ethiopia’s (GoE) laws. The SOM supervises the office management, warehouse management, procurement management and vehicle, and transportation management functions and reports to the Country Finance and Operations Director. 

Duties and Responsibilities

Office Management 

  • Oversee and manage daily office operations, ensuring efficiency and compliance with JSI policies and donor rules and regulations.

  • Oversee facility management, including office maintenance, utilities, safety protocols, cleaning and security services. 

  • Maintain office lease agreements and ensure timely renewal. 

  • Ensure all applicable insurance policies are secured and renewed in a timely manner. 

  • Manage office operation budgets and office supplies. 

  • Oversee the management of all internal and external events, meetings, and trainings. 

  • Oversee the management of all local and international travel arrangements. 

  • Oversee the management and disposal of fixed assets and ensure that the list is regularly updated. 

  • Oversee the proper planning, distribution and reporting of program materials. 

  • Support in developing and implementing operational policies and procedures to improve efficiency. 

Procurement Management 

  • Ensure cost-effective procurement of goods and services and compliance with JSI policies, donor policies, and local requirements. 

  • Develop, implement, and manage procurement strategies aligned with JSI’s needs.

  • Collaborate with finance and project teams to determine procurement needs, budget and timelines.

  • Source and negotiate with suppliers to obtain the best pricing, terms, and quality. 

  • Maintain accurate procurement records, track and report procurement progress, and ensure timely delivery of materials and services.

  • Evaluate supplier performance and ensure compliance with JSI’s standards and policies.

  • Analyze market trends to identify opportunities for cost savings and risk mitigation.

Warehouse Management 

  • Oversee daily warehouse operations, including receiving, storing, inventory management, and dispatching.

  • Facilitate efficient coordination with procurement, logistics, and other units to ensure smooth supply chain flow.

  • Implement strategies to ensure accurate inventory control. 

  • Implement and maintain warehouse layout, organization, and space optimization.

  • Develop and enforce standard operating procedures (SOPs) for warehouse processes.

Transportation and Logistics Management 

  • Oversee the acquisition, maintenance, scheduling, and disposal of JSI vehicles. 

  • Monitor vehicle performance, fuel consumption, service records, and track preventive and corrective maintenance to reduce downtime. 

  • Ensure compliance with transportation laws and safety standards, inspection, licensing, and insurance, etc.

  • Implement and oversee GPS tracking systems and fleet management software.

  • Develop and implement policies for vehicle use and driver safety, continuously evaluate and recommend improvements in fleet operations. 

  • Analyze data and generate reports on fleet utilization and costs.

  • Manage vendor relationships (rental vehicles, fuel suppliers).

  • Investigate vehicle incidents and manage insurance claims and documentation.

Job Requirements

  • MA in business administration or other related social science fields from recognized university.

  • More than 10 years’ experience in Management, Logistics and Procurement in an NGO setting.

  • Knowledge of various donor requirements.

  • Proficient in MS Office use.

  • Strong communication and interpersonal skills. 

  • Proven ability to work in a challenging and progressive working environment.

  • Proven ability to work collaboratively in a multidisciplinary team environment and experience in managing a team. 

  • Ability to work independently and under pressure, as well in a team. 

  • Ability to manage multiple priorities, work to deadlines and take initiative.

  • Willingness and ability to travel out-of-post when required.

JSI is a child-safe organization, and the safety and well-being of children is a priority of our organization. We have robust recruitment procedures to ensure that all staff are suited to work with the children served by our programs.

JSI is an Equal Opportunity, Affirmative Action Employer committed to workplace diversity. We are committed to providing equal employment opportunities for all qualified applicants and employees without regard to age, race, color, national origin, ancestry, creed, religion, gender, disability, marital status, genetic information, political affiliation, or military status (special disabled veterans or veteran status) in any employment decisions. M/F/V/D.

How To Apply

Interested applicants who met the above minimum requirements should send and apply at THIS LINK

Please submit Only your application letter and CV in English detailing your experience , exposure and skills that are relevant to the post. Please do not attach copies of your transcripts, academic degrees or recommendation letters with the application. You will provide them upon request.

WOMEN ARE HIGHLY ENCOURAGED TO APPLY!

NB. Only short-listed candidates will be contacted.

Application Deadline:  July 11, 2025

Fields Of Study

Business Administration

Skills Required

Operation and Control

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