Position Title: Coordinator- SBCC, Give Well - Inline Chlorination Project  ( Proposal Recruitment)

Department/Program: WASH

Level: Coordinator

Reports to: WASH Director 

Required Number of position - one

Based in: Addis Ababa

Duration of contract: Indefinite based on performance and availability of fund

Remuneration: As per the organization pay scale plus other PSI/Ethiopia staff benefits

Application Deadline: July 18, 2025  

This is proposal-based recruitment, and all subsequent steps in the hiring process will be contingent upon award of the project

Population Services International (PSI) is the world’s leading non-profit social marketing organization. We are a diverse group of over 4,500 entrepreneurial development professionals located in over 35 countries committed to making it easier for all people to lead healthier lives and plan the families they desire. PSI uses its global presence and 50+ years of experience to help reimagine healthcare. We are working to shape market systems, shift policy and funding, and strengthen global capacity to better support consumer-empowered healthcare.

Join us!

There are over 9,000 “PSI’ers” around the world. It’s a diverse group of entrepreneurs and professionals with an unusually wide range of backgrounds - from the medical industry to the music business - all with unique skills we bring to the job.

PSI/Ethiopia wants to reimagine healthcare, put the consumer at the center, and whenever possible, bring quality care to the front door.  We achieve health impact in Ethiopia by working with both government and private partners and harvesting technology innovation to bring quality care closer to communities, schools, and homes.   We empower consumers by including them in the design of healthcare solutions, offering them more healthcare choices, and helping them to have a voice in influencing national priorities.  We work with all market actors in the health system to understand their needs, designing and delivering solutions so that market systems can sustainably serve consumers for the long term, helping to support the Government of Ethiopia in achieving Universal Health Coverage. 

We are looking for an experienced Coordinator, SBCC to lead and manage strategic communication activities for an anticipated 15-month pilot project focused on promoting the use of inline chlorination to ensure the delivery of safe and quality water to communities in Amhara and Oromia. The coordinator will play a key role in increasing community awareness, fostering behaviour change in safe water handling and usage, improving the supply and distribution of chlorination products, and building the knowledge base required to scale up inline chlorination practices. The ideal candidate will possess deep knowledge and proven experience in water safety, hygiene promotion, and behaviour change strategies within WASH programming. He/she will have a strong record of successfully managing partnerships and coordinating with government stakeholders, development partners, and community organizations. Capacity-building and mentoring others in SBCC approaches is a critical aspect of this role.

Sounds like you? Read on!

Key Responsibilities

In close coordination with Marketing and Communication Department and WASH team, the SBCC Coordinator will:

• Design and implement effective SBCC strategies that enhance understanding and acceptance of inline chlorination as a safe, affordable, and sustainable water treatment method among local stakeholders and target communities

• Lead behaviour changes campaigns with Woreda WASH Officers to increase household adoption of inline chlorination, with a strong focus on health benefits, correct use, and safe storage and handling of treated water

• Facilitate strategic partnerships with government agencies, community leaders, NGOs, and private sector actors to promote acceptance and support the scale-up of inline chlorination initiatives

• Work closely with the woreda WASH officer on community mobilization and outreach efforts to create demand, address misconceptions, and reinforce positive social norms regarding the use of chlorinated water

• Design and deliver capacity-building programs for local government officials, health extension workers, and private sector representatives on SBCC techniques related to inline chlorination promotion

• Lead formative research and behavioural assessments to identify key barriers, enablers, and community perceptions, and integrate findings into customized SBCC interventions

• Collaborate with the M&E Coordinator to establish tools and mechanisms for monitoring and evaluating SBCC performance and outcomes, and adapt strategies as needed for enhanced effectiveness

• Work closely with the Marketing and Communication team to develop culturally appropriate and audience-specific IEC materials (e.g., posters, flyers, radio spots, and digital media) to support community engagement and demand creation

• Promote private sector engagement and support the development of sustainable market-based distribution models that align supply of inline chlorination products with community needs

Contribute to policy dialogue and advocacy initiatives aimed at fostering an enabling environment for the broader adoption and integration of inline chlorination technologies within national WASH frameworks

Job Requirements

• At least four (4) years with a master’s or six (6) years of experience with a first degree in, Health Promotion, Social Work, Development Studies, Sociology, Public Health, or related discipline

• experience in planning and managing SBCC interventions within health or WASH-focused programs; practical fieldwork experience is a distinct advantage

• Proven ability to build and maintain effective working relationships with government counterparts, local organizations, and development partners

• Strong interpersonal and communication skills, with fluency in both written and spoken English and Amharic

• Demonstrated passion and commitment to WASH initiatives, particularly in promoting inline chlorination as a sustainable water treatment solution

• Capacity to work under minimal supervision while fostering team collaboration and a participatory work environment

• Prior experience in supervisory roles and hands-on implementation of field activities is considered an asset

• Willingness and ability to travel regularly to project implementation sites

• Skilled in conflict resolution and maintaining constructive stakeholder dialogue

How To Apply

By following our 3 steps application process:

1. Fill out the application form using THIS LINK It will only take 5 to 10 minutes.

2. Send your CV and application letter to recruitment@psiet.org clearly mark “Application for Coordinator, SBCC Position”  in the subject line.

3. Check your email and make sure you receive an automatic response acknowledging receipt of your application that means your application was successful. If you don’t receive the automatic response, check again your subject line and if needed, re-submit your CV and application letter with the correct subject

PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of race, religion, national origin or disability.