The Operations officer is directly responsible for the overall effectiveness and efficiency of operations at the satellite office. S/he will provide supervision for staff responsible for the administration of the office and provision of financial, procurement and human resource support services. S/he will be responsible for identifying where operational challenges exist and accountable for communication and follow up with the head of operations to agree on solution and receive required guidance. S/he is also expected to ensure that projects receive the required operational support for quality and timely implementation. 

Duties & Responsibilities:

Job Responsibility #1:  Operational support (30%)

• Lead the Operations functions in the satellite office (finance, procurement, human resources) by organizing the operations team.

• Foster links between project and operations ensuring seamless coordination and support for project implementation.

• Facilitate process improvements for the satellite office operations to ensure efficiency and effectiveness. Responsible for operations team performance and capacity building of the Operations team at the satellite office                                                               

• Ensure human and material resources are effectively and efficiently obtained and made available for the sound execution of satellite office projects.

• Work closely with project and operations teams in the satellite office.

Job Responsibility #2:  Financial and Administrative supports (30%)

• Work closely with field office adminisration and finance heads to  ensure the satalite office support function is well addressed

• Ensure that the CARE Ethiopia personnel, administration, and procurement manuals are properly understood and implemented.

• Monitor that CARE Ethiopia assets, including all vehicles, equipment, and materials, are properly and efficiently managed, utilized, and safeguarded.

• Keeps proper file for each Abala Satellite Office staff and ensures that all necessary information of each staff is kept in the file.

• Ensures that all newly hired employees to Abala satellite office have gone through formal orientation both about the organization and on the job.

• Consult with the Area Admin Head regarding all unclear issues related to Staff development policies, procedures, or systems as required.

• Directs and controls the workflow regarding maintenance and proper utilization of vehicle use at the satellite Office.

• Monitors and ensures that there is a regular preventive maintenance plan for each vehicle.

Job Responsibility #3:  Staff management (20%) 

• Support the operations team in the satellite office to effectively undertake their roles and responsibilities and lead the establishment and functioning of a strong, effective, and coordinated team.

• Complete all CARE performance management activities including performance planning, monitoring, and semiannual and annual performance appraisals.

• Collaborate with the FO Human Resources team to take appropriate personnel actions to address problems.

• Facilitate conflict resolution mechanisms and ensure that grievance and whistle-blowing mechanisms are functional and fairly administered as per CARE policy.

• Supervises, leads guides, and supports the driver Mechanic, security guards, and office attendant. 

• Completes all performance management activities including performance planning, monitoring, and annual performance appraisals for staff in the satellite office

Job Responsibility #4:  Office Management: 15 % of Time

• Liaise with local authorities and ensure the security of the FO.

• Ensure the availability and proper utilization of all organization's facilities.

• Ensure the professional working atmosphere around the office.

• Ensure all computers and accessories are in good order.

• Provide timely reports regarding the administration activities.

Job Responsibility #5:Others (5%)

• Follow up on legal matters of the satellite Office.

• Perform any other relevant duties as required by the field office head of the operation and Area admin head.

III GENDER EQUALITY

• Understanding and demonstrating commitment to the importance of gender, youth, and social inclusion issue

• Demonstrated commitment to principles of Gender Equity, Diversity, Inclusion and PSEAH (safeguarding),

Salary - 746USD

Job Requirements

IV Qualification 

Required:

• 3 years of relevant experience with the first degree and 2 years of relevant experience plus a post-graduate degree in Management, Business Administration, Accounting, or an equivalent combination of education and work experience.

• Knowledge of local language is advantageous. 

How to Apply

If you are interested to be part of our dynamic team, exciting work environment and contribute to CARE Ethiopia’s mission and vision, please send your CV (not more than 3 pages) and cover letter (not more than one page) through THIS LINK

Only short-listed candidates will be contacted.

Make sure you indicate the position title and location on your application letter.

Passionate and dedicated candidates who meet the requirement are strongly encouraged to apply, especially women!

CARE seeks to improve the lives of the most marginalized, particularly women and girls. Our diversity is our strength. We encourage people from all backgrounds and experiences to apply.

CARE Ethiopia is committed to preventing all unwanted behavior at work. This includes sexual harassment, exploitation and abuse, and child abuse. We expect everyone who works for us to share this commitment by understanding and working within the CARE Safeguarding Policy and related framework. CARE Ethiopia has a zero-tolerance approach to any harm to, or exploitation of, a vulnerable adult or child by any of our staff, representatives, or partners.

CARE Ethiopia reserves the right to seek information from job applicants’ current and/or previous employers about incidents of sexual exploitation, sexual abuse and/or sexual harassment the applicant may have been found guilty to have committed or about which an investigation was in the process of being carried out at the time of the termination of the applicant’s employment with that employer.

By submitting the application, the job applicant confirms that s/he has no objection to CARE Ethiopia requesting the information specified above. All offers of employment will be subject to satisfactory references and appropriate screening checks