Addis Cardiac Hospital

Job Title: Receptionist

Location: Addis Cardiac Hospital, Addis Ababa, Bole Sub city
Department: Patient Services / Front Office/ Reception
Reports to: Front Office Supervisor 
Employment Type: Full-Time

Salary: As per the company scale 

Position Summary:

Addis Cardiac Hospital is seeking a professional and courteous Receptionist to serve as the first point of contact for patients, families, and visitors. The ideal candidate will possess excellent communication skills, a welcoming demeanor, and the ability to manage administrative responsibilities in a fast-paced medical environment. As a key member of our patient services team, you will help ensure an efficient and compassionate experience for those receiving cardiac care.

Duties & Responsibilities:

• Greet patients, visitors, and staff in a warm and professional manner.

• Answer and direct incoming calls efficiently and accurately.

• Manage patient check-in and check-out procedures.

• Schedule, confirm, and update appointments for consultations, diagnostics, and procedures.

• Verify patient information, insurance details, and referrals prior to appointments.

• Maintain up-to-date and accurate patient records in the hospital management system.

• Provide information on hospital services, policies, and procedures as needed.

• Coordinate with clinical and administrative staff to support smooth patient flow.

• Ensure the reception area is clean, organized, and welcoming at all times.

Job Requirements

Qualifications:

• High school diploma or equivalent required; post-secondary education in administration or healthcare preferred.

• Minimum 1–2 years of experience in a hospital, clinic, or medical office setting.

• Strong interpersonal and communication skills (verbal and written).

• Proficiency in Microsoft Office and experience with hospital or EMR software (e.g., MeDax) preferred.

• Ability to maintain confidentiality and handle sensitive information in accordance with the hospital policies.

• Strong organizational skills and attention to detail.

• Ability to remain calm and professional in high-pressure or emergency situations.

• Familiarity with cardiac care terminology and patient needs is an advantage.

Working Conditions:

• Primarily office-based in a hospital environment.

• Regular working hours with occasional weekend or evening shifts, depending on operational needs.

Why Join Us?

At Addis Cardiac Hospital, we are committed to delivering exceptional cardiovascular care. As a receptionist, you will be a vital part of our patient-focused team, ensuring that each person who enters our facility is treated with compassion, efficiency, and respect.

How to Apply

Interested applicants should submit their CV to edenawit111@yahoo.com or in person to Addis Gemechu at Addis Cardiac hospital on the right side of the ring road from Bole Deldey to Bole Micahel in front of Ethiopian Airlines Cargo Facilities by no later than July 18th  , 2025.