Restaurant managers make sure their premises run smoothly and that customers are satisfied. They have responsibilities both ‘front of house’ (the part of the restaurant used by customers) and ‘back of house’ (the parts that customers don’t see, such as kitchens and storage areas).

The amount of customer/staff contact varies according to the size of employer: managers in larger organizations may be mostly office-based, whereas managers of smaller establishments often have frequent contact with both customers and employees.

Duties and Responsibilities:

• Recruiting, training and supervising staff.

• Agreeing and managing budgets.

• Creating staffing rotes.

• Planning menus.

• Ensuring compliance with licensing, hygiene and health and safety legislation.

• Promoting and marketing the business.

• Overseeing stock levels and ordering supplies.

• Handling customer enquiries and complaints.

• Taking reservations.

• Greeting and advising customers.

• Problem solving.

• Preparing and presenting staffing/sales reports.

• Keeping statistical and financial records.

• Assessing and improving profitability.

• Liaising with customers, employees, suppliers, licensing authorities and sales representatives.

• Making improvements to the running of the business and developing the restaurant.

Job Requirements

Qualifications:

• Diploma/Bachelor's degree in hospitality management or related field.

• Minimum of 5 years of experience in hotel management.

• Demonstrated leadership skills.

• Excellent communication and interpersonal skills.

• Strong financial management skills.

• Ability to work under pressure and handle multiple tasks simultaneously.

How To Apply

Applicants who fulfill the above mentioned criteria could submit detailed curriculum vitae along with supporting documents/credentials accompanied by cover letter addressing mamaskitchenhr@gmail.com before the closing date of this announcement. Please mention position on the subject line of your email. 

Tel. +251906903236/+251953647474