Shayashone PLC (SYS) is a leading agribusiness company in Ethiopia, boasting over a decade of experience and a remarkable trajectory of transformative impact. As an icon of progress, the company’s expertise extends beyond agriculture and agri-business services, as it continues to diversify its reach into other sectors, driven by a profound commitment to serving the unserved. SYS’s unwavering dedication has left an indelible mark, reaching and empowering over 10 million farmers across Ethiopia and neighboring countries. This has been achieved through dynamic partnerships with local, international, and governmental organizations, fostering collaborative solutions to address the evolving needs of the agricultural landscape. Throughout its journey of success, SYS has implemented a remarkable array of impactful projects. This includes training more than 7,000 agricultural extension workers and arranging technology demonstrations in over 10,000 villages across Ethiopia. At the heart of these accomplishments lies the Hermetic Storage Technology (Purdue Improved Crop Storage (PICS) bags), a pioneering solution that has gained widespread acceptance as the most successful technology in preventing post-harvest losses. The company’s recent expansion into the educational sector further reflects its commitment to holistic development and its unwavering focus on addressing diverse needs within the communities it serves. In partnership with the Mastercard Foundation, the Ministry of Education of the FDRE (MoE), and Arizona State University (ASU), SYS is implementing the project titled eLearning for Strengthening Higher Education (e-SHE). This project aims to enhance the quality, accessibility, and affordability of higher education by launching a digital Learning Management System across public universities in Ethiopia

Short Description of the Position An ERP System Support Assistant ensures the smooth operation of enterprise resource planning (ERP) systems by providing technical and functional support. This role bridges IT and business operations, helping users navigate ERP tools and resolving system issues.

• Duty station: Gelan

• Reports to: IT Officer

• Employment Type: 3-month contract (with possibility of extension)

• Required Number: 1

Duties & Responsibilities:

• Provide hands-on assistance to factory staff in navigating the ERP system during routine operations

• Guide users through key workflows across production, inventory management, quality control, and reporting modules

• Address user inquiries and troubleshoot common system issues to ensure smooth functionality

• Document recurring problems and identify process gaps, communicating findings to the ERP implementation team

• Facilitate tailored support through one-on-one coaching or small group training sessions

• Assist with data entry, validation, and maintenance tasks to ensure information integrity across the system.

Skills and Competencies

• Communication: Effectively articulate ideas and actively engage with diverse audiences

• Interpersonal Collaboration: Build strong working relationships and foster team cooperation

• Technical Translation: Simplify complex technical concepts for users with varying levels of expertise

• ERP Familiarity: Possess foundational understanding of ERP or enterprise systems, with the ability to learn and adapt quickly

• On-Site Agility: Demonstrate readiness and adaptability to work in dynamic factory environments

Job Requirements:

• Education: BSc degree in Information Systems, Computer Science, Industrial Engineering, Electrical & Computer Engineering, or related field.

• Experience: 0 years of experience

• Willingness to work on-site in a factory environment. Benefit and Compensation

• Competitive salary and benefit package

• Opportunities to work in a dynamic environment

• Supportive and collaborative team culture where one can nurture existing skills and develop new ones

How to Apply

• Submit Your applications exclusively through THIS LINK by June 22, 2025: Only shortlisted candidates will be contacted.

• SYS is an equal opportunity employer, and all staff will receive fair treatment without regard to age, race, national origin, disability status, gender, religion, marital status, condition of pregnancy, genetic information, or any other legally protected characteristics.

• This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.