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Technical Services/Maintenance Manager

Kerchanshe Trading PLC

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Engineering

Mechanical Engineering

Gelan

1 Position

2025-07-15

to

2025-07-22

Required Skills

Equipment Maintenance

Fields of study

Automotive Engineering

Mechanical Engineering

Full Time

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Job Description

Job Purpose:- To oversee all maintenance, repair, and installation activities, and increase operational effectiveness by reducing failure and downtime. 

Generic Duties:

  • Plans, leads, organizes, staffs & controls department’s overall activities,

  • Designs and implements procedures, systems, and tools to maximize departmental operating efficiency,

  • Assesses risks by following industry trends to ensure profitability, company survival and provide solutions,

  • Coaches, mentors, and develops employees through periodic performance evaluations and ongoing performance dialogue and feedback,

  • Ensures adherence to company policies and procedures and undertake disciplinary actions if the need arises,

  • Tracks expenses and overseeing the budget for maintenance, 

Main Duties and Responsibilities:

  • Leads all maintenance & machine installation processes and operations, 

  • Plan and manage all repair and installation activities, 

  • Conducts regular inspections of the facilities to detect and resolve problems.

  • Ensures all repair and installation document are up to date,   

  • Monitor equipment inventory and place orders, when necessary, 

  • Plan and strategize the execution of machine installation, in collaboration with respective function, select technicians for installation. 

  • Identify and deploy the technical skill sets, resource levels and systems to deliver projects, including the engagement of external resources as required,

  • Conducts risk assessments of processes and tasks in the functions,

  • Ensures shift handovers and shift reports are completed at the start and end of each shift.

  • Ensures that all maintenance & installation operations comply with safety, quality, and environmental regulations,

  • Maintain well organized, secure consumables inventory and replenishment system, 

  • Manage quality improvements through KPI’s, 

  • Ensure standardized working procedures are in place for all key tasks, 

  • Ensure adequate process audits are in place, 

  • Ensures team comply with the Lock out Tag out Procedure (where applicable), 

  • Ensures that all customers are greeted promptly and given fair estimates on costs and time required for repairs and maintenance,

  • Prepares pricing guides and maintenance menus for frequent labor operations,

  • Handles customer complaints immediately and according to dealership's guidelines

  • Establishes and maintains 24-hour follow-up with all customers to confirm satisfaction with the service experience.

  • Performs other duties assigned by the immediate supervisor.

Job Requirements

Education

  • BSc or MSc in Automotive Engineering or Mechanical Engineering or related field of studies

Experience

  • A minimum of 10 years of experience in technical services is required, of which at least 4 years must be at a managerial or supervisory level

Skills 

  • Communication skills,

  • Leadership skills

  • Analytical skills

  • Problem solving skills

How To Apply

Applicants who fulfill the above-mentioned criteria could submit detailed curriculum vitae along with supporting documents/credentials accompanied by cover letter addressing hr@kerchanshe.com with the subject “ Technical Services Manager  ” within seven working days from July 14,2025 up to July 21, 2025.

Only shortlisted candidates will be contacted

Fields Of Study

Automotive Engineering

Mechanical Engineering

Skills Required

Equipment Maintenance

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