Senior HR Operations & Systems Officer
Kadisco General Hospital
Business
Human Resource Management
Addis Ababa
5 years - 7 years
1 Position
2025-07-16
to
2025-07-25
human resource management
Business Administration
Human Resource Management
Full Time
Share
Job Description
The Senior HR Operations & Systems Officer is responsible for manage and control the hospital's HR operations, systems, and processes while driving digital transformation initiatives. This role combines operational management with technical expertise to ensure efficient HR service delivery, data integrity, and process optimization. The position plays a critical role in implementing HR systems, process and leveraging technology to support the hospital's workforce management needs.
Duties and Responsibilities:
HR Operations Management
Manage and control daily HR operations and workflow to ensure efficient service delivery
Implement HR strategies, initiatives, and programs aligned with hospital objectives
Develop and maintain HR standard operating procedures and work instructions
Coordinate with department heads on HR operational matters and service delivery
Manage HR budget, resources, and operational planning
Serve as an escalation point for complex HR operational issues
Monitor HR service delivery metrics and implement improvements
HRIS & Digital Transformation
Lead the selection, implementation, and optimization of the hospital's HRIS
Ensure data integrity, security, and compliance in all HR systems
Drive the digitalization of paper-based HR processes and workflows
Develop and maintain digital employee records management system
Create and implement data governance protocols for HR information
Troubleshoot system issues and serve as primary liaison with Hospital IT and HRIS vendors
Train HR staff and managers on HRIS functionality and digital workflows
Process Development & Improvement
Design, standardize, and document HR processes and procedures
Identify opportunities for process improvement and efficiency gains
Implement HR best practices adapted to healthcare environment
Lead process reengineering initiatives to support digital transformation
Develop workflow automation solutions for routine HR processes
Monitor process effectiveness and implement continuous improvement
Create and maintain process documentation and training materials
Reporting & Analytics
Generate regular and ad-hoc HR reports for leadership and departments
Analyze HR metrics, trends, and patterns to identify insights
Develop and maintain HR dashboards for key performance indicators
Provide data-driven recommendations to support strategic decision-making
Conduct workforce analytics to support planning and optimization
Prepare compliance-related reports for regulatory requirements
Design and implement HR analytics framework aligned with hospital goals
Collaboration and Communication:
Work collaboratively with clinical staff, management, and other stakeholders to foster a culture of good working environment.
Job Requirements
Qualifications:
Education & Experience:
Bachelor's degree in Human Resources, Business Administration, or related field;
Minimum 5-7 years of progressive HR experience, with at least 3 years in HR operations management
Experience with HRIS implementation and management
Healthcare industry experience is plus
HR certification is plus
Knowledge, Skills & Abilities:
Strong knowledge of HR operations, systems, and best practices
Excellent understanding of HRIS and HR technology solutions
Data analysis and reporting skills
Strong problem-solving and critical thinking abilities
Excellent organizational and time management skills
Effective communication and interpersonal skills
Ability to manage multiple priorities in a fast-paced environment
Knowledge of healthcare regulations and compliance requirements
Change management and digital transformation experience
How to Apply
Qualified candidates are invited to submit their applications, consisting of a non-returnable CV, copies of supporting documents, and any other relevant testimonials, to the Human Resources office at KADISCO General Hospital, around Roba bakery 46 Street, Gerji, during regular business hours from July 16, 2025, to July 23, 2025. Applications may also be submitted electronically to hr@kadiscohospital.com or via our online application portal at https://job.kadiscohospital.com . For further information, please contact us at +251116298904.
Fields Of Study
Business Administration
Human Resource Management
Skills Required
human resource management
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