The Receptionist is accountable for performing quality, efficient and hands-on services through operating a telephone Switchboard as well as a fax machine to take and relay messages. Also to manage telephone calls properly and assist staff and visitors in placing calls; 

Key Responsibilities

• Receives, screens and transmits telephone calls to the respective staff members;

• Takes telephone messages in the absence of staff members and ensures transmission of messages accurately and timely;

• Supports staff and visitors in making international calls, registers the number called and purpose (official/personal);

• Checks telephone bills and passes to administration for verification and payment approval;

• Receives visitors coming to the office in a polite manner, checks and directs them to the relevant staff;

• Ensures that unwanted/unauthorized visitors do not walk in to the office;

• Support on administrative routines of the HR Department;

• Ensures that the reception area is quiet, neat and professional working atmosphere;

• Performs other related duties as required.

Job Requirements

• Diploma graduate in secretarial science and office management /degree in any field

• At least 3 years of related experience in receptionist 

Key competency & Behavioral Skill

• Customer focus

• Self-mastery/empathy

• Understanding of business acumen

• Good communication skill

• Good knowledge of telephone system operations and regulations

• Ability to deal with people courteously

• Ability to safe guard confidentiality of information

• Ability to answer calls with tact judgment and poise

• Ability to operate under pressure

How To Apply

Interested applicants who met the MINIMUM requirements should send their application and CV to the following address from July 16 – 22, 2025. Only shortlisted applicants shall be contacted.

Dashen Brewery Share Company, 

Gondar and Debrebrehan Plants

& Addis Ababa Dashen Brewery Head Office building 

E-mail to: jobs@dashenbeer.et

Please mention the Title of the position you applied for on the subject line of your email.