MSP corrects market failures by deploying Kifiya’s four core infrastructures—intelligent data & decisioning, intelligent financial services, digital agriculture, and smart mobility—to enable MSMEs, smallholder farmers, and low-to-middle-income individuals to access finance and markets. Our work drives job creation, social inclusion, and economic empowerment, making us a partner of choice for impact funders.

Under the Sustainable Access to Finance to Enable Entrepreneurship (SAFEE) program (a Kifiya–Mastercard Foundation partnership), the Shared Facility provides digital infrastructure and data-management tools to our Foundation partners. By unlocking $1.2 billion in liquidity through a 1:3 leverage model and declining guarantees, SAFEE empowers 477,861 youth‑ and women‑led MSMEs across Agriculture, Manufacturing, and Digital Entrepreneurship.

You will lead the design, coordination, and execution of critical shared facility initiatives with our Foundation partners. This involves taking full ownership of the end-to-end design, coordination, and execution of complex programs that leverage AI-enabled data workflows, digital tools, and advanced analytics to deliver financial services solutions to target borrowers. You'll manage a dedicated sub-team (comprising Partnership Associates 1 & 2, and Platform Associate), steward crucial partner relationships, and ensure Partner Relationship Management (PRM) tool data integrity. You'll also guide AI-driven analyses and coordinate closely with the MERL team to drive continuous learning and maximize impact.

Key Responsibilities

Strategic Program Leadership & Execution:

• Lead the comprehensive design, strategic planning, coordination, and execution of shared facility initiatives tailored to our Foundation partners.

• Translate partner objectives and borrower needs into actionable program plans, defining scope, deliverables, timelines, and resource requirements.

• Ensure the successful delivery of program objectives, adhering to quality standards, budget, and schedule.

• Identify and mitigate risks throughout the program lifecycle, implementing proactive solutions.

Partner Relationship Management:

• Act as the primary point of contact and steward for key relationships with Foundation partners, ensuring their strategic objectives are met and expectations are exceeded.

• Facilitate regular communication, progress updates, and strategic discussions with partners.

• Ensure robust data integrity within our PRM tool, reflecting accurate and up-to-date partner information and interactions.

Data Management & Analytics Guidance:

• Oversee the collection, management, and analysis of program data, ensuring accuracy and reliability for reporting and decision-making.

• Guide the team in conducting sophisticated AI-driven analyses to identify trends, measure impact, and inform strategic adjustments.

• Ensure the effective utilization of data to demonstrate value to partners and optimize borrower outcomes.

Learning, Evaluation & Impact:

• Collaborate closely with the Monitoring, Evaluation, Research, and Learning (MERL) team to integrate robust M&E frameworks into program design and execution.

• Facilitate continuous learning loops from program data and insights, ensuring lessons learned are integrated back into future initiatives and strategies.

• Contribute to impact reporting and communication, articulating the value and reach of Kifiya's shared facility initiatives.

Team Leadership & Management:

• Directly manage and mentor a high-performing sub-team, including Partnership Associates 1 & 2, and a PRM Platform manager.

• Foster a collaborative and results-oriented team environment, promoting professional development and effective cross-functional coordination.

• Allocate tasks, set clear performance objectives, and conduct regular performance reviews for team members.

Job Requirements

Education & Experience

• Bachelor’s/Master’s (preferable) in Business, Finance, Economics, Development Studies, or related field.

• 8–10 years’ experience in program or partnership management—ideally in digital finance, fintech, MSME, or development programs.

• Proven track record managing multi‑disciplinary teams and high‑value partnerships.

Technical & AI Skills

• Preferably experienced in advanced data analysis (SQL, Excel, BI tools) to interpret AI‑driven insights and support decision‑making.

• Proficient in leveraging AI/ML‑powered platforms for reporting, monitoring, and partner performance forecasting.

• Familiarity with digital partnership tools (CRM/PRM) and automated data‑integration workflows.

• Solid understanding of blended finance mechanisms and digital lending ecosystems.

Analytical & Data Skills

• Advanced capability to translate quantitative findings into strategic recommendations for diverse stakeholders.

• Comfortable using BI tools and data visualization to communicate AI‑driven insights.

Behavioral Competencies

• Team player, Strategic thinker with strong execution focus.

• Excellent stakeholder management and communication skills.

• Collaborative leadership style, with a passion for innovation and financial inclusion.

How To Apply

Interested candidates should submit their resume to hr@kifiya.com and include “Program Delivery Manager - 2" in the subject line. 

We are an equal opportunity employer dedicated to diversity and inclusion, welcoming all qualified applicants regardless of background. Our goal is to build a diverse team to promote innovation and success.