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Customer Service Officer

Siket Bank S.C

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Business

Marketing Management

Addis Ababa

3 years

1 Position

2025-07-28

to

2025-08-04

Required Skills

monitor customer service

+ show more
Fields of study

Business Administration

Marketing Management

Banking and Finance

Accounting & Finance

Full Time

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Job Description

The job holder is responsible to enhancing customer satisfaction by serving them with due care and maximum efficiency and promoting the Branch’s resource mobilization effort by cross selling the Bank’s products.

Job Requirement

  • Educational  and Work Experience Requirements:  A minimum of BA degree holder from a recognized higher learning institution in Accounting and Finance, Banking & Finance, Management, Business Administration, Marketing Management or related field of discipline. A minimum of 3 years of Banking work experience as Junior Customer Service   Officer or more in relevant     position is Mandatory.

  • COMPETENCY:

    • Demonstrated integrity

    • Communication skill

    • Banking Operation Knowledge

    • Customer Satisfaction

    • Teamwork & Collaboration

Place of Work: At different  District.

Terms of Employment: permanent after probationary date.

Salary and Benefit -As per the bank’s scale.

How to Apply

Applicants requested to attach an application letter with an updated CV, educations certificates supported by student copies, certificate of recent work experience and relevant training certificate in Pdf format by merging in one file name through the link attached. Interested applicants who only fulfill the set requirements are invited to apply via THIS LINK within the set deadline.

Single Applicant should have to send only one time.

All documents should be scanned in   Pdf or docx formats only and size of the documents should be less than 5 MB.

The bank has full right to cancel or take any other alternatives in this regard,

Based on the applicant size, applicant having direct job experience & education will be selected for exam.

Banking industry experience is Mandatory.

Application dead line: is within 7 (seven) working days from the date of announcement.

For more information, call +251111263042

Fields Of Study

Business Administration

Marketing Management

Banking and Finance

Accounting & Finance

Skills Required

monitor customer service

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