Ethio jobs
Business
Business Administration
Addis Ababa
2 years - 5 years
1 Position
2025-07-30
to
2025-08-12
organise facilities for office personnel
Administrative Office Management
Full Time
Share
Job Description
Job Title: Front Office Manager
Location: Addis Ababa, Ethiopia
Reports To: Founder/CEO
About the Company: Savor Addis is a premier dining destination known for its delicious, nourishing, and gourmet foods, drinks, and desserts served in an inviting ambiance. With 20 years of excellence, we continuously deliver memorable guest experiences. As we elevate our service standards and refine our brand, we are looking for a dynamic Front Office Manager to lead our guest relations and reception team with professionalism and warmth.
• Guest Reception & Experience:
o Greet and welcome guests with professionalism, ensuring a positive first impression.
o Oversee guest check-in and seating processes, ensuring efficient and courteous service.
• Team Leadership & Training:
o Supervise and mentor the front office team, fostering a culture of excellence
and teamwork.
o Develop and implement training programs to ensure staff are knowledgeable
and capable of delivering top-tier customer service.
• Operational Efficiency:
o Manage reservations, waitlists, and guest flow to maximize seating efficiency and minimize wait times.
o Collaborate with other departments to ensure seamless operations during
peak hours and special events.
• Customer Service Excellence:
o Address and resolve guest concerns promptly and effectively, turning challenges into opportunities for service recovery.
o Gather and analyze guest feedback to continually improve service standards and operational practices.
• Administrative Duties:
o Maintain accurate records of guest interactions, reservations, and feedback.
o Ensure compliance with company policies and operational procedures.
Qualifications
• Experience:
o Minimum of 2–5 years in a front-of-house role within the hospitality industry, with at least 2 years in a supervisory or management position.
• Skills & Expertise:
o Exceptional interpersonal and communication skills, with a genuine passion
for delivering outstanding customer service.
o Proven leadership abilities, with a track record of managing and motivating a
diverse team and Strong organizational skills and the ability to manage multiple tasks efficiently in a fast-paced environment.
• Attributes:
o A proactive problem solver with a keen eye for detail.
o Adaptable, with the ability to thrive in a dynamic, evolving environment.
o Committed to maintaining high standards of service and operational excellence.
Interested candidates should send their resume and a cover letter outlining their relevant experience by mentioning “Savor Addis-Front Office Manager to hermela@ethiojobs.net
Fields Of Study
Administrative Office Management
Skills Required
organise facilities for office personnel
Related Jobs
1 day left
Minaye PLC
After-Sales Quality & Operations Audit Officer
Auditor
Full Time
2 yrs
3 Positions
Bachelor’s Degree in Industrial Engineering, Business Administration or in a related field of study relevant work experience Duties and Responsibilities: - Verify alignment between distribution plans and actual execution. - Assess timeliness, accuracy, and condition of delivered products. - Investigate deviations (delays, damages, mishandling) and recommend corrective actions. - Audit assembly schedules vs. completion rates and workmanship standards. - Conduct on-site inspections using checklists to evaluate quality, safety, and adherence to SOPs. - Report recurring defects and collaborate with technical teams for resolution. - Monitor complaint resolution timelines against SLAs. - Validate closed cases via call-backs or system reviews to ensure satisfactory outcomes. - Identify trends (e.g., repeat complaints) and escalate systemic issues. - Perform RCA (5 Whys, Fishbone) on recurring operational failures.
5 days left
Hohete Tibeb Share Company
Senior Planning & Change Management Officer
Planning Officer
Full Time
6 - 8 yrs
1 Position
Master's or Bachelor's Degree in Management, Business Administration, Economics or in a related field of study with relevant work experience
12 days left
Betty's Organic
Supervisor
Supervisor
Full Time
0 - 3 yrs
1 Position
Educational Background in a related field of study with relevant work experience Duties & Responsibilities: - Supervise and motivate a team of 7 employees to ensure smooth daily operations. - Monitor product quality, stock handling, and timely order preparation. - Communicate effectively with management and customers (both local and expatriate). - Train, coach, and support staff to improve efficiency and morale. - Maintain cleanliness, safety, and adherence to company policies.
15 days left
INTNOM IMPORT AND EXPORT
Office Assistant and Administration
Office Assistant
Full Time
2 - 4 yrs
1 Position
Bachelor’s Degree in Business Administration, Management or in a related field of study with relevant work experience Duties & Responsibilities: - Answer and direct phone calls and emails in a professional manner. - Organize and maintain physical and electronic files. - Handle incoming and outgoing mail and deliveries. - Perform general office duties such as scanning, photocopying, and printing. - Assist in scheduling meetings and appointments. - Maintain inventory of office supplies and reorder as needed. - Support staff with document preparation and reports. - Provide customer service to visitors and clients. - Assist with basic bookkeeping tasks if required. - Ensure office areas are clean and organized. Oversee day-to-day office operations and administrative processes. - Manage office budgets, billing, and bookkeeping.
about 3 hours left
Lion Heart Academy
Admissions and Events Coordinator
Event Planner
Full Time
2 yrs
1 Position
Bachelor’s Degree in Communications, Hospitality, Business Administration or in a related field of study with relevant work experience Duties and Responsibilities: - Serve as the first point of contact for prospective families, ensuring a welcoming and informative experience. - Respond to admission inquiries, schedule tours, follow up with families, and guide them through the application and enrollment process. - Maintain accurate student application and enrollment records.
about 3 hours left
Adiamat Trading PLC
Office Manager
Office Manager
Full Time
10 yrs
1 Position
Bachelor's Degree in Management, Business Administration, or in a related field of study, with relevant work experience Duties & Responsibilities: - Oversee daily office operations and staff coordination - Maintain schedules, documents, and supplies - Support HR and administrative tasks. - Support, help, and manage the branch offices