The purpose of the ICLA social support position is to assist with day-to-day implementation of the Information, Counseling and Legal Assistance (ICLA) Programme in Tigray.

Generic Responsibilities 

• Ensure adherence to NRC policies and donor requirements

• Promote and share ideas for improvement and necessary changes in activities

• Cooperate with relevant partners and local authorities

• Work with ICLA officers to implement delegated ICLA programme activities according to plan of action

• Ensure that projects target beneficiaries most in need, and explore and asses new and better ways to assist

• Demonstrate commitment to NRC’s mission, vision and value

Specific Responsibilities 

• Act as a liaison between the community and ICLA staff.

• Working with ICLA officers, help lead mobile group information sessions, designed to raise awareness and provide information to displaced persons, on access to civil documentation, legal identity documents, and related issues. 

• Be available to respond to questions from community members on civil documentation, legal identity documents, and related issues, and to refer community members who require more detailed assistance to ICLA Officers. 

• Manage and maintain communication with beneficiaries.

• Assist with the organization, management and support of cases and awareness campaigns, including administrative tasks, review of documents, and information.

• In coordination with ICLA officers, develop and execute outreach strategies to the community, community partners, and stakeholders.

• Support community partners/and stakeholders to raise concerns about issues affecting their community.

• Plan/facilitate community outreach and education.

• Adhere to ICLA policies, donor agreements, work plans, budgets and procurement plans.

• Adhere to NRC’s Human Resource, Financial, Logistics & Security policies and procedures.

• Any other task relevant to the position as requested by the line manager.

Job Requirements

Competencies 

Competencies are important in order for the employee and the organization to deliver desired results. They are relevant for all staff and are divided into the following two categories:

Professional competencies 

These are skills, knowledge and experience that are important for effective performance. 

Generic professional competencies: 

• Strong communication, interpersonal, analytical and negotiation skills

• Ability to prioritise responsibilities, carry out multiple tasks simultaneously, and meet deadlines

Context/ Specific skills, knowledge and experience: 

• A university degree in law is a very strong asset; a social sciences degree with a paralegal qualification and/or a background in protection related work may be considered in lieu of a law degree for exceptional candidates- 

• Two years and above work experience 

• Some experience working on community mobilization activities in a humanitarian/recovery context

• Some experience in working with government authorities and vulnerable beneficiaries

• Skills and experience in case management and conflict resolution

• Fluency in Somali; English language skills will be considered an asset

Personal Qualities: 

• Diplomatic

• Ability to work under pressure and with limited supervision in a challenging environment

• Pro-active, goal-oriented and results driven

• Flexible and creative

• Excellent communication skills

• A sense of humor

 Behavioral competencies

• Empowering and building trust

• Communicating with impact and respect

How To Apply

Application procedure

Qualified and interested candidates who meet the above requirements are invited to submit their application letters, along with an updated curriculum vitae (CV) that includes a daytime telephone number and contact details for three work-related referees. Please attach photocopies of your most relevant educational certificates, testimonials, and work experience documents and copy of kebele ID.

NB: only shortlisted candidates shall be contacted.

Application Link - click here to submit your application THIS LINK

 “Female candidates are strongly encouraged to apply and on-the-job training will be provided!”