Job Expired

company-logo

Technical Lead – Cooperatives Engagement

Kifiya Financial Technology

job-description-icon

Business

Business Administration

Addis Ababa

1 Position

2025-08-13

to

2025-08-20

Required Skills

analyse business requirements

Fields of study

Business Administration

Rural Development

Finance

Agricultural Economics

Full Time

Share

Job Description

MSP corrects market failures by deploying Kifiya’s four core infrastructures—intelligent data & decisioning, intelligent financial services, digital agriculture, and smart mobility—to enable MSMEs, smallholder farmers, and low-to-middle-income individuals to access finance and markets. Our work drives job creation, social inclusion, and economic empowerment, making us a partner of choice for impact funders. 

Program Overview: SAFEE Shared Facility 

Under the Sustainable Access to Finance to Enable Entrepreneurship (SAFEE) program (a Kifiya–Mastercard Foundation partnership), the Shared Facility provides digital infrastructure and data-management tools to our Foundation partners. By unlocking $1.2 billion in liquidity through a 1:3 leverage model and declining guarantees, SAFEE empowers 477,861 youth‑ and women‑led MSMEs across Agriculture, Manufacturing, and Digital Entrepreneurship.  

The Technical Lead – Cooperatives Engagement within the SAFEE program. This includes establishing linkage models between SACCOs and financial institutions, embedding digital onboarding and monitoring workflows, and setting up systems for evidence collection and continuous learning. The role will work closely with the MERL team, Shared Facility team, Cooperative Commission, SACCO unions, Multipurpose Cooperatives (MPCs), banks, and digital service providers. 

Duties & Responsibilities:

Design & Pilot Implementation 

  • Lead the design of the Cooperatives engagement (MPCs and SACCO) engagement framework to support SAFEE participant onboarding, savings mobilization, and credit facilitation. 

  • Develop Cooperatives selection criteria and coordinate MPCs and SACCO mapping, screening, and partnership formation. 

  • Design and oversee pilot implementation in priority woredas, including digital agent onboarding and financial services integration. 

  • Develop tools, templates, and protocols for cooperatives-based service delivery and linkage with banks. 

Partnership & Stakeholder Coordination 

  • Serve as the primary liaison with SACCOs, SACCO unions, Cooperative Commission (ECC), and partner banks to align expectations and formalize engagement models 

  • Coordinate closely with Shared Facility partners to facilitate the linkage of their program participants with SACCOs and banks for onboarding, orientation, savings mobilization, and access to financial services. 

  • Support the planning and execution of joint activities such as community sensitization, financial literacy sessions, and pre-loan orientations with program partners and cooperatives representatives. 

  • Facilitate the development and signing of MoUs with SACCO unions and federations, ensuring clear roles in participant onboarding and follow-up. 

  • Align SACCO-level field engagement with Kifiya’s internal units (IDD, OVP, PRM, MERL) to ensure seamless integration and data capture across platforms. 

Monitoring & Evidence Collection 

  • Design the monitoring and evidence collection framework for cooperatives cooperatives activities, in collaboration with MERL and Knowledge Management teams. 

  • Develop tools for field data capture (KYC onboarding, savings behavior, repayment, borrower stories, cooperatives capacity). 

  • Set up systems for data synchronization between cooperatives agents and Kifiya’s central platforms. 

  • Monitor field performance metrics (e.g. agent activity, participant onboarding, loan follow-up, digital usage). 

Capacity Building & Support 

  • Develop and lead training programs for cooperatives staff and sub-agents on digital onboarding, credit tracking, and evidence collection. 

  • Provide technical assistance to cooperatives in adopting digital MIS or cooperatives-Link platforms 

  • Identify challenges and provide hands-on problem-solving during rollout. 

Learning & Documentation 

  • Document pilot learnings, develop scalable SACCO engagement models, and generate knowledge products (manuals, case studies, policy briefs). 

  • Support quarterly partner review meetings with data, insights, and recommendations for program improvement. 

Job Requirements

  • Bachelor's degree required; Master's degree preferred in Rural Development, Agricultural Economics, Cooperative Management, Business Administration, Finance, or a related field. 

  • Minimum of 8-10 years of progressive experience in rural development, cooperative management, microfinance, or financial inclusion programs, with at least 3-5 years in a leadership or senior management role. 

  • Proven track record of successfully designing and implementing large-scale programs in rural settings, ideally involving cooperative or community-based organizations. 

  • Demonstrated experience in partnership development and management with diverse stakeholders. 

  • Experience with digital financial services or fintech solutions is a strong advantage. 

  • Familiarity with the Ethiopian cooperative sector and rural socio-economic context is essential. 

Technical & AI Skills 

  • Preferably experienced in advanced data analysis (SQL, Excel, BI tools) to interpret AI‑driven insights and support decision‑making. 

  • Proficient in leveraging AI/ML‑powered platforms for reporting, monitoring, and partner performance forecasting. 

  • Familiarity with digital partnership tools (CRM/PRM) and automated data‑integration workflows. 

  • Solid understanding of blended finance mechanisms and digital lending ecosystems. 

Analytical & Data Skills 

  • Advanced capability to translate quantitative findings into strategic recommendations for diverse stakeholders. 

  • Comfortable using BI tools and data visualization to communicate AI‑driven insights. 

Behavioral Competencies 

  • Team player, Strategic thinker with strong execution focus. 

  • Excellent stakeholder management and communication skills. 

  • Collaborative leadership style, with a passion for innovation and financial inclusion. 

How to Apply

Interested candidates should submit their resume to hr@kifiya.com and include "Technical Lead – Cooperatives Engagement" in the subject line. 

We are an equal opportunity employer dedicated to diversity and inclusion, welcoming all qualified applicants regardless of background. Our goal is to build a diverse team to promote innovation and success. 

Fields Of Study

Business Administration

Rural Development

Finance

Agricultural Economics

Skills Required

analyse business requirements

Related Jobs

about 6 hours left

Alfa Multimedia Service and Alfa Digital

Customer Support Officer

Customer Service Officer

time-icon

Full Time

1 yrs

1 Position


BA Degree in Business Administration, Project Management or in a related field of study with relevant work experience Duties and Responsibilities: - Engage and respond to client inquiries and requests via phone, email, and chat in a timely and professional manner. - Collaborate with operation coordinator and project officer to develop service delivery plan. - Collaborate with operation coordinator to develop key account management for each client. - Develop and implement service delivery follow up for each client. - Troubleshoot and resolve client technical issues. - Provide guidance and support to clients on using digital solutions products and services. - Manage client accounts and ensure that clients are satisfied with the products and services they receive. - Escalate complex issues to the operations coordinator or other appropriate team members. - Generate standard service delivery report. - Document all client interactions and maintain accurate records.

Addis Ababa

4 days left

Forward Logistics Technologies

Transport Sales Supervisor

Sales Supervisor

time-icon

Full Time

3 - 5 yrs

6 Positions


Bachelor's Degree or Diploma in Marketing Sales, Business Administration or in a related field of study with relevant work experience Duties & Responsibilities: - Leading the transportation sales team to achieve sales goals. - Identifying and tracking new sales leads and transportation service contracts. - Work with the operations team to ensure service quality and delivery time. - Monitor market trends and competitors to adjust sales strategies. - Prepare timely sales performance reports and forecasts. - Ensure compliance with company policies and transportation regulations.

Addis Ababa

15 days left

Forward Logistics Technologies

Transport Sales Supervisor

Sales Supervisor

time-icon

Full Time

3 - 5 yrs

6 Positions


Bachelor's Degree or Diploma in Marketing Sales, Business Administration or in a related field of study with relevant work experience Duties & Responsibilities: - Leading the transportation sales team to achieve sales goals. - Identifying and tracking new sales leads and transportation service contracts. - Work with the operations team to ensure service quality and delivery time. - Monitor market trends and competitors to adjust sales strategies. - Prepare timely sales performance reports and forecasts. - Ensure compliance with company policies and transportation regulations.

Addis Ababa

18 days left

Forward Logistics Technologies

Office Assistance to the CEO

Office Assistant

time-icon

Full Time

2 - 5 yrs

1 Position


Bachelor’s Degree in Business Administration or in a related field of study with relevant work experience Duties & Responsibilities: - Manage the CEO’s calendar, appointments, and travel arrangements - Coordinate meetings, prepare agendas, and take meeting minutes - Draft, proofread, and format documents, reports, and presentations - Screen calls, emails, and communication on behalf of the CEO - Assist in planning company events, meetings, and executive activities - Maintain office files, documents, and confidential records - Handle follow-ups, reminders, and action items to ensure smooth workflow - Liaise with internal departments and external stakeholders - Perform general office duties and administrative support as needed Required Skills: - Excellent written and verbal communication skills - Strong organizational and multitasking abilities - High proficiency in MS Office (Word, Excel, PowerPoint) and digital tools - Ability to maintain confidentiality and work under pressure

Addis Ababa

18 days left

Forward Logistics Technologies

Call Center Agent

Call Center Representative

time-icon

Full Time

2 - 3 yrs

1 Position


Bachelor's Degree in Business Administration or in a related field of study with relevant work experience Duties & Responsibilities: - Handle inbound and outbound calls related to shipment inquiries, order status, and delivery updates - Track, trace, and monitor shipments in real time - Communicate with drivers, warehouse staff, and operations teams to ensure timely deliveries - Resolve customer complaints, delays, and logistics-related issues professionally - Create and update customer records and shipment data in the system - Provide product, service, and process information to customers - Escalate complex issues to the supervisor or logistics team when necessary - Maintain call logs and follow standard operating procedures (SOPs) Required Skills: - Good knowledge of shipping processes, delivery cycles, tracking systems, and logistics terminology - Strong communication skills (verbal and written - Good computer skills (CRM systems, tracking software, MS Office)

Addis Ababa

about 6 hours left

Global Insurance Company

Senior Risk and Compliance Officer

Risk and Compliance Officer

time-icon

Full Time

4 yrs

1 Position


BA Degree in Management, Law, Business Administration, Accounting & Finance or in a related field of study with relevant work experience

Addis Ababa