BA Degree or Diploma in Hospitality Management, Hotel Administration or in a related field of study with relevant work experience Duties and Responsibilities: - Oversee daily front office operations, ensuring efficient guest check-in/check-out. - Manage and train reception staff, ensuring top-tier customer service standards. - Handle guest complaints, special requests, and resolve issues promptly.

Diploma in Hospitality, Tourism Management, or in a related field of study with relevant work experience Duties & Responsibilities: - Greet guests warmly and professionally upon arrival. - Handle check-ins/check-outs efficiently using hotel PMS (e.g., Opera). - Manage reservations, cancellations, and room assignments.