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Junior IT Support Officer

Yagout Pay Financial Technology S.C.

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ICT

Computer Science and Information Technology

Addis Ababa

0 years

1 Position

2025-09-06

to

2025-09-15

Required Skills

computer science

+ show more
Fields of study

Software Engineering

Computer science

Full Time

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Job Description

Yagout Pay Financial Technology S.C. was established in 2023 to provide secure, innovative, and convenient payment processing services in Ethiopia. The company offers smart Point of Sale (POS) systems and payment gateway solutions that enable individuals to use their mobile phones and payment instruments to make transactions. 

Yagout Pay is currently hiring for the following permanent positions according to its salary scale:

  • Under the supervision of the Chief Technology Officer; He/She is responsible for assisting in providing technical support and ensuring the smooth operation of Point-of-Sale (POS) systems and payment gateway services.

Duties and Responsibilities:

  • Deliver first-level IT support via phone, email, and in-person to resolve hardware and software issues.

  • Troubleshoot problems related to computer systems, networks, and peripherals.

  • Assist in installing and configuring new hardware and software components.

  • Document and log support requests and outcomes in a ticketing system.

  • Escalate unresolved or complex issues to senior IT personnel.

Job Requirements

Education

  • BSc degree in Software Engineering, Computer Science, or a related field 

Experience

  • No experience required

How To Apply

Interested and Qualified Applicant can apply through THIS LINK 

Fields Of Study

Software Engineering

Computer science

Skills Required

computer science

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