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Customer Experience Management Expert

Nisir Microfinance Institution Share Company

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Finance

Accounting

Addis Ababa

3 years

1 Position

2025-08-25

to

2025-08-31

Required Skills

Time Management

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Fields of study

Accounting

Management

Full Time

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Job Description

To enhance customer service excellence by introducing and customizing service quality monitoring models, setting the standards, and continuously monitoring service delivery and customer interactions with Nisir.

Job Requirement

  • Qualification and Experience required:Master’s degree or Bachelor’s degree in Management, Accounting or related fields two (2) year and three (3) years of relevant experience for Masters and Bachelor, respectively.

    • Professional Qualification: Strong analytical skills

Salary: As per the company scale (Attractive)

How to Apply

After checking the eligibility criteria and preparing all the necessary documents, qualified and eligible applicants shall apply only online through vacancyhrm@nisirmfi.com within 7(seven) days from the date of this announcement to Nisir Microfinance Institution S.C, Human Resource Management Directorate.

In person or postal application will not be accepted. Only short-listed applicants will be communicated.

Application deadline: 5:00 PM, August 31, 2025.

Fields Of Study

Accounting

Management

Skills Required

Time Management

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