IT Customer Service Officer I
EthSwitch S.C
ICT
Computer Science and Information Technology
Addis Ababa
1 years
1 Position
2025-08-27
to
2025-09-02
handle customer complaints
Software Engineering
Computer sciences
Full Time
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Job Description
The IT Customer Service Officer assists in managing IT service operations by handling service requests, logging and following up on incidents, and supporting problem resolution. They provide first-line support and ensure proper documentation of IT service activities in accordance with established procedures."
Job Requirements
BSc/MSc in Computer Science, Software Engineering or related fields of studies
Experience is an advantage
How to Apply
Qualified candidates are invited to submit their application with non-returnable CV, educational qualifications and work experience to hr@ethswitch.com, stating the title of the position clearly on the subject line. Qualified female applicants are highly encouraged.
*Please be aware that it is mandatory to attach your credentials (educational qualifications and work experience) along with your CV. Submitting only your CV is not sufficient.
*Please be advised that all applicants’ Educational Credentials will be verified with the respective higher institutions.
Fields Of Study
Software Engineering
Computer sciences
Skills Required
handle customer complaints
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