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Senior IT Officer

Wagwago Trading

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ICT

Computer Science and Information Technology

Addis Ababa

4 years

1 Position

2025-09-02

to

2025-09-29

Required Skills

computer science

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Fields of study

Information Technology

Computer science

Full Time

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Job Description

Senior IT Officer must have a strong background in information technology, with expertise in computer systems, networks, and software applications. This role requires problem-solving abilities, attention to detail, and a proactive approach to maintaining and improving our IT infrastructure.

Duties & Responsibilities:

  • Install, configure, and maintain computer hardware, software, and networks.

  • Troubleshoot hardware and software issues, including desktops, laptops, printers, and servers.

  • Provide technical support to users, including troubleshooting and resolving IT-related issues.

  • Ensure security of IT systems, including data backup, antivirus protection, and access controls.

  • Manage and monitor network infrastructure, including routers, switches, firewalls, and VPNs.

  • Implement and enforce IT policies, procedures, and standards to ensure compliance and security.

  • Evaluate and recommend new technologies, tools, and solutions to improve efficiency and productivity.

  • Collaborate with other departments to understand IT needs and requirements.

  • Plan and execute IT projects, including upgrades, migrations, and installations.

  • Document IT systems, configurations, and procedures for knowledge sharing and training.

Job Requirements

Requirements and Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, or related field.

  • Proven 4+ year experience in IT support or administration.

  • Strong technical knowledge of computer hardware, software, and networks.

  • Excellent problem-solving and troubleshooting skills.

  • Familiarity with operating systems, such as Windows, Linux, and macOS.

  • Knowledge of network protocols, security principles, and best practices.

  • Ability to prioritize tasks and work under pressure.

  • Excellent communication and interpersonal abilities.

  • Attention to detail and accuracy in work.

How to Apply

Apply using THIS LINK

Fields Of Study

Information Technology

Computer science

Skills Required

computer science

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