To support the corporate IT manager with in Kerchanshe Equipment's office communication and IT infrastructure. He or she keeps the network up to date and creates any new necessary IT solutions for the equipment division.. The IT Officer is responsible for overseeing the Gelan Office's entire technology infrastructure, including the planning, implementation, and administration of all software applications and hardware equipment.

Key Responsibilities

•    Ensure network maintenance does not fall behind and meets the highest level of engagement.
•    System integration, ensure multiple hardware and software products are incorporated into a network systems meeting company policy and requirements. This includes security, installation, connectivity and maintenance.
•    Provide technical support during IT equipment purchases
•    Help the Corporate IT Manager in managing IT expenses. 
•    To ensure training of all users in all IT related packages.
•    Ensure all IT related equipment's are stable, reliable, and fully operational, for example: Laptops, Desktops, Palm tops, iPADS, Servers, telephones, printers, Routers, Modems, projectors, and any other IT related items.
•    Maintain up-to-date IT Inventory lists.
•    As a daily routine check that all business applications are up and running. Any deviations from optimum should be immediately resolved or escalated.
•    Ensure all software is licensed and proper upgrades done, attend to users’ day-to-day IT requests.
•    Carryout regular and scheduled system backups.
•    Backup Restore tests must be done once every quarter.
•    Check and document all user authorities on all business platforms once every quarter. 
•    Ensure all user configurations on PCs are according to the IT Policy.
•    Ensure acceptable uptime on Local and Wide Area Network connectivity:
•    Ensure all Servers and Clients OS, Application software and antivirus toolkits are updated to the latest versions as specified by Corporate IT.
•    Keep system operation documentation, train, and help users make maximum use of documentation for better productivity.
•    Interpret and implement Corporate IT support software recommendations.
•    Work as a Help Desk support for local users and collaborate with Corporate IT.   
•    Work with and develop interns – if any. 
•    Check & monitor the UPS health status is ok.
•    Maintain & Configure IP phones and the PABX.
•    Must update the IT manager 100% on all IT and non-IT related issues.
•    Any other duties that may be assigned from time to time by the Territory IT Manager

Job Requirements

Education

Bachelor's degree in areas of study for this field include computer science, information technology, information technology management and computer engineering. 

Knowledge

A clear understanding of Network, server integration and IT maintenance. MS 365 office operating system knowhow, Data base management.

Experience 

3 to 5 years of relevant experience.

How To Apply

Interested and qualified candidates can apply their latest credentials using THIS LINK