FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender, youth, research, and technology– creating a unique mix of capabilities to address today’s interrelated development challenges. FHI 360 serves more than 70 countries, all 50 U.S. states, and all U.S. territories. FHI 360’s Crisis Response team has been responding to the humanitarian emergency in Tigray, Amhara, Afar, Somali Regions through an integrated Health, Nutrition, WASH, and Protection project to meet the critical needs of the conflict-affected population. FHI 360 aims to expand its reach to the Oromia Region in Negele East Borena, Ethiopia to provide humanitarian response to affected population and will be implementing the program with the Ethiopia-based national organization, Pastoralist Concern (PC).

Under the supervision of the MEAL Team Leader, the MEAL Officer is responsible to providing technical support on implementation, monitoring and evaluation activities for integrated health, nutrition, WASH and protection activities in based at Negele Borena FO Oromia Region. She/he will work on collecting and putting information into the integrated project MEAL system, ensuring accountability and implementation of core humanitarian standards, engaging with program staff to ensure monitoring reports are completed in an accurate and timely fashion and provide assistance to all FHI 360 technical teams in completing MEAL documentation.

Duties and Responsibilities:

MEAL System Development and Implementation

• Ensure that MEAL systems and tools are in place and being implemented at the field level and communicate any issues or inefficiencies that arise to the MEAL Team Leader/MEAL coordinator in a timely and proactive manner.

• Assist the MEAL Team leader/MEAL Coordinator to coordinate and oversee the development and maintenance of appropriate databases to accurately track data collected from various interventions across program activities.

• Participate in the development of project/periodic MEAL plan, consistent with the work plan.

• Support program field staff in the collection of activity- and output-level monitoring data during activity implementation.

• Undertake regular field visits to monitor and supervise project implementation, identify bottlenecks and success stories.

• Conduct data quality assessments in the field, check the quality of the beneficiary data (completeness, reliability, consistency, double counting, etc) coming from the field and initiate corrective actions through routine monitoring.

• Participate in baseline and endline survey studies and any other regular needs assessment which will continually provide information and latest developments. 

• Compile and share monthly narrative updates on the Response Program.

• Collect different reports regularly (monthly, quarterly, and annually) from operational/field locations, check for consistency between the narrative and quantitative parts, compile the quantitative part and make data entry in the Program database.

Accountability and Learning

• Actively promote meaningful community participation and consultation during planning, implementation, monitoring, and evaluation. 

• Work with program teams to ensure that appropriate community feedback mechanisms are functional and accessible, and that feedback and complaints are welcomed and addressed.

• Ensure communities and target beneficiaries know their rights and entitlements, have access to project information, and participate in decisions that affect them.

• Regularly assess the effectiveness of existing complaint outlets and conduct periodic consultation with the community and other partners to decide the appropriate channel together with them.

• Ensure complaints and feedback are collected, recorded in a database, reviewed timely, tracked, and shared with MEAL/Program teams for a timely response; and update the monthly accountability dashboard.

• Assist the MEAL Team Leader/MEAL Coordinator/program team to ensure accountability and learning through planning and facilitating periodic progress reviews (at the activity and output levels) and results-based reviews (at the outcome level).

• Support the effort of documentation and sharing of program results, ensuring sharing of lessons learnt and good practices.

• Strengthen the MEAL documentation system of FHI 360’s program centrally by documenting all MEAL documents.

Technical Support and Capacity Building

• Provide technical guidance to project teams and partners on the development and use of monitoring tools and instruments as well as reporting program progress; provide technical leadership for all MEAL activities of the project.

• Supports and guides MEAL assistants closely and conducts daily follow-ups of MEAL activities.

• Assist staff members on MEAL issues for better implementation and sharing of good practices.

• Work closely with WASH, health, nutrition, and protection teams.

• Assist the MEAL Team Leader/MEAL Coordinator to conduct training as needed for programs and partner staff on the use of MEAL tools, mobile based data collection tools and feedback and complaints mechanisms.

Others

• Required to adhere to FHI 360’s principles and values

• Support to ensure protection and gender sensitivity in all program activities.

• Undertake additional tasks assigned by his/her supervisor.

Applied Knowledge & Skills:

• Proficiency with database management software and on-line search tools required.

• Experience in working with Kobo, power bi, etc.

• Has sensitivity to cultural diversity and understanding of the political, contextual, and ethical issues in assigned areas.

• Articulate, professional, and able to communicate in a clear, positive manner with clients and staff.

• Basic working knowledge of concepts, practices, and procedures with providing technical support for technical research studies.

• Excellent oral and written communication skills.

• Excellent organizational and analytical skills.

• Demonstrated proficiency with using Microsoft Office Suite required.

• Ability to analyze and interpret data, identify errors, and prepare reports.

• Ability to solve problems and implement corrective action as needed.

• Must be able to read, write, and speak fluent English and Amharic.

Competencies:

There are 31 FHI 360 development competencies of greatest focus for this particular job will be:

• Project Management (Planning and Time Management) - Accurately scopes out length and difficulty of tasks (sets objectives/goals/measures). Breaks down work into steps, schedules, task/people assignments. Marshals people, time, and resources efficiently. Arranges information in a useful manner and orchestrates multiple activities at once.

• People Management (Making Others Great) – Facilitate professional development of staff by providing challenging, learning assignments and opportunities. Shares and solicits feedback monthly at the very least. Helps establish compelling development plans. Assigns responsibility and accountability for tasks/decisions. Monitors process, progress, and results. Creates a climate in which people want to do their best.

• Creating and Managing Systems and Processes – Recognizes the need for standardization and balances client and organization need in systems design. Anticipates the effects of process change on people while optimizing task efficiency and simplicity.

• Employees are expected to possess or have high potential for the development of these three fundamental competencies.

Problem Solving & Impact:

• Works on problems of moderate scope that require analysis or interpretation of various factors.

• Exercises judgment within defined procedures and practices to determine appropriate action.

• Builds rapport with internal and external staff.

• Decision may affect a work unit or area within a department.

Supervision Given/Received:

• Has no supervisory responsibility.

• Receives general instructions on routine work, detailed instructions on new assignments or projects.

• Typically reports to MEAL Coordinator.

Typical Physical Demands:

• Typical office environment.

• Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.

• Ability to sit and stand for extended periods of time.

• Ability to lift/move up to 5 lbs.

Technology to be Used:

• Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.

Travel Requirements:

• 10% - 25%

Job Requirements

Education:

• Masters or bachelor’s degree in Statistics, Economics, Sociology, Social Work, Public Health, Nutrition, Project Management, M&E or related disciplines.

Experience:

• At least three to Four years of proven experience in the Monitoring, Evaluation, Learning, and Accountability of humanitarian or development programs.

• Hands on experience on Microsoft applications, particularly Excel and Word and digital data collection tools and the use of smart devices for data collection.

• Experience with quantitative and qualitative data collection and data management system.

• Previous experience with health, nutrition, protection and WASH programming.

• Good understanding of the UN Cluster System; international and national minimum standards of services in humanitarian settings.

• Driven and able to balance multiple tasks, commitments, and to work flexibly in a team

• Passionate about humanitarian work and assistance.

• Strong oral and written communication in English and local language Tigrigna is required.

How To Apply

Application Process:

Interested candidates should submit their CV, cover letter, and contact information for three professional references on THIS LINK

Application Deadline: September 10

Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may evolve and change over time based on organizational needs and programmatic priorities.