The Multisectoral Program Manager will be responsible for the overall planning, management, coordination, and quality delivery of Concern Worldwide’s multisectoral humanitarian and development programs in Tigray. The role ensures that program implementation aligns with Concern’s strategic priorities, donor requirements, and the needs of conflict-affected communities.
The post holder will provide leadership, technical guidance, and managerial oversight to sectoral teams (Nutrition, Health, WASH, Livelihoods, and Emergency Response), while fostering strong partnerships, learning, and accountability.
Specific Duties & Responsibilities:
1. Program Management and Coordination
Lead the overall planning, implementation, monitoring, and reporting of all Concern programs in Tigray.
Ensure effective coordination among different sectoral projects (Nutrition, WASH, Health, Livelihoods, education Protection, and Emergency Response).
Oversee the integration of cross-cutting issues (gender, protection, safeguarding, accountability, and conflict sensitivity) in all program activities.
Ensure program quality, timely delivery, and compliance with donor and organizational standards.
Develop and regularly update work plans and implementation strategies.
2. Leadership and Team Management
Provide line management, guidance, and capacity building to sector leads and program staff.
Foster a positive team culture of learning, accountability, and innovation.
Conduct regular performance reviews, mentorship, and professional development support for staff.
3. Monitoring, Evaluation, Accountability, and Learning (MEAL)
Ensure robust monitoring systems are in place to track program progress and results.
Support MEAL teams to strengthen evidence-based programming, knowledge management, and adaptive learning.
Ensure timely donor and internal reports with high-quality narrative and data.
4. Financial and Grant Management
Manage program budgets in collaboration with finance and grants teams.
Monitor expenditure against budgets and ensure compliance with donor and Concern financial procedures.
Contribute to donor proposals, ensuring technical soundness and feasibility of design.
5. Representation and Coordination
Represent Concern in cluster coordination meetings, NGO forums, government platforms, and with donors at the regional level.
Strengthen partnerships with local authorities, UN agencies, civil society organizations, and communities.
Actively engage in advocacy on humanitarian and development priorities in the Tigray region.
6. Risk Management and Compliance
Identify and manage programmatic risks, including conflict-related operational constraints.
Ensure safeguarding, accountability to affected populations (AAP), and adherence to Concern’s Code of Conduct.
Maintain high standards of security awareness and compliance with Concern’s security guidelines.
Gender Equity
Ensure that programme/project staffs have a strong understanding of gender mainstreaming and that gender mainstreaming tools are effectively implemented across all programmes/projects
Coordinate with the Gender Equality Coordinator in planning, allocating and implementing a programme budget for gender mainstreaming
Ensure that programmes have a thorough gender mainstreaming design and plan from the conceptualization stage
Ensure that gender mainstreaming is effectively implemented and monitored throughout the project cycle management process.
Ensure that gender sensitive indicators and M & E plans are in place and that they are effectively monitored
Ensure quality reporting on gender mainstreaming in all programme reports
Emergency response
Concern is committed to responding to emergencies efficiently and effectively to help affected people meet their basic needs, alleviate suffering and maintain their dignity. To this end, when emergencies strike and the Ethiopia Programme is to respond, all staff are required to actively participate in the response, regardless of location and contribute to the efforts aimed at achieving the humanitarian objective of the organization
Raise awareness on the Code of Conduct and associated policies (namely the Programme Participant Protection Policy, Child Safeguarding Policy and Anti-Trafficking in Persons Policy).
Be aware of and support individuals who wish to make a complaint and signpost them to the appropriate complaint’s mechanisms.
Ensure access to an up-to-date directory of services and referral mapping within the local area.
Liaise with the Safeguarding Office for guidance and support.
This role description may change as safeguarding evolves within Concern.
Safeguarding
Raise awareness on the Code of Conduct and associated policies (namely the Programme Participant Protection Policy, Child Safeguarding Policy and Anti-Trafficking in Persons Policy).
Be aware of and support individuals who wish to make a complaint and signpost them to the appropriate complaint’s mechanisms.
Ensure access to an up-to-date directory of services and referral mapping within the local area.
Liaise with the Safeguarding Office for guidance and support.
This role description may change as safeguarding evolves within Concern.
Accountability
In line with Concern’s commitments under the Core Humanitarian Standard (CHS):
actively promote meaningful community participation and consultation at all stages of the project cycle (planning, implementation, M&E)
work with relevant colleagues to ensure that the Complaints and Response Mechanism (CRM) is functional and accessible, that feedback and complaints are welcomed and addressed
Work with relevant colleagues to ensure that information about CRM, safeguarding and expected staff behaviour is disseminated among programme participants and communities
Job Requirements
Essential knowledge, skills and experience
Master’s degree in development studies, Project management, Public Health, WASH, Humanitarian Affairs, or related field
Minimum 7 years of progressive experience in managing multisectoral humanitarian and development programs, preferably in complex emergency settings.
Proven experience in team leadership, budget management, and donor reporting (ECHO, USAID/BHA, UN Agencies (WFP, and UNICE), Irish Aid, Czech aid, FCDO etc.).
Strong knowledge of nutrition, health, WASH, livelihoods, education, and protection programming.
Demonstrated experience in working with government counterparts, humanitarian clusters, and local partners.
Excellent communication, analytical, and problem-solving skills.
Fluency in English (spoken and written).
Desirable
Previous work experience in Tigray, Ethiopia or Horn of Africa conflict/post-conflict settings.
Knowledge of Tigrigna or Amharic.
Experience with conflict-sensitive programming and resilience approaches.
Competencies
competencies in bold are most critical):
Managing Yourself Planning and decision-making Leadership Creativity and innovation Communication and working with others Influence, advocacy and networking Delivering results Change
Desirable
Flexible, reliable, culturally sensitive
The ability to work in stressful environments and under pressure meeting deadlines.
Computer Literate, MS Office
Excellent communication and interpersonal skills
Self-Management and Leadership skill
Delivering Results
Planning and Decision-Making
Creativity and Innovation
Influence, Advocacy and Networking
We encourage all eligible candidates, irrespective of gender, ethnicity or origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organization. Concern is against all forms of discrimination and unequal power relations and is committed to promoting equality.
If this role sounds right for you, please apply with your CV and cover letter. Please be aware we may offer positions before the closing date. Concern reserves the right to interview and select the chosen candidate before closing date for receipt of applications, so early application is strongly recommended.
Important information:
Concern has an organizational Code of Conduct with three Associated Policies: The Programme Participant Protection Policy, the Child Safeguarding Policy, and the Anti-Trafficking in Persons Policy accessible here. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organizations, and the standards of behaviour expected of them. In this context, staff have a responsibility to the organization to strive for, and maintain, the highest standards in their work, in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies. Additionally, Concern is committed to the safeguarding and protection of adults and children in our work. We will do everything possible to ensure that only those who are suitable to work or volunteer with adults and children are recruited by us for such roles. Consequently, working or volunteering with Concern may be subject to a range of vetting checks, including criminal background checking.
During this job application, you will provide Concern with your personal data. Concern takes its responsibilities towards this personal data very seriously and is committed to complying with all relevant data protection legislation.
What we offer
A competitive salary and benefit package
Excellent medical benefits (100% cover including dependents)
20 days annual leave
26 weeks (paid) maternity leave, 18weeks (unpaid) parental leave.
Requirement Skill
Communication
Entity Relationship Diagrams
Desired Skill
Conflict Resolution
Communication
How To Apply
Interested applicants should send non-returnable C.V., application letter outlining how their experience and education fit this vacancy through THIS LINK . Please note that there is no need to submit your supporting documents at this stage:
Women and people with disability are highly encouraged to apply!
