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WASH Support Officer – Hygiene Promotion

Concern Worldwide

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Engineering

Water Supply and Environmental Engineering

Berano

2 years - 3 years

1 Position

2025-09-10

to

2025-09-19

Required Skills

watering principles

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Fields of study

Environmental and Occupational Health And Safety

Public Health

Full Time

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Job Description

The purpose of the position is to ensure that quality hygiene promotion activities are implemented and integrated into Health, and Nutrition at community and Health facility level. The post is also responsible for planning, implementation, monitoring and evaluation of sanitation and hygiene promotion activities. 

The hygiene promotion assistant is responsible for ensuring high quality and timely delivery of all the WASH-related Hygiene Promotion activities which contribute to the project objective. He/ She is responsible to support the implementation of rapid emergency response of hygiene and sanitation promotion by using appropriate hygiene promotion approaches, with required standard and principles, and level of participation. The position holder is also responsible for community mobilization, proper management of resources under the project and reporting periodically to woreda team leader.

Specific Duties and Responsibilities:

Technical Support and Facilitation

  • Conduct different hygiene & sanitation promotion and ensure the proper dissemination of Key hygiene message to the community at grass root level on different community meetings by using different hygiene promotion approaches

  • Organize community level hygiene awareness campaigns, Hosting Global events (Hand washing day).

  • Organize training for community representatives on Key WASH behaviors and prevention of feaco-oral disease transmission.

  • Distribute, monitor and ensure the proper distribution of IEC materials to be used at community level.

  • Work on building of the capacity of different Community groups and HEWs on WASH in emergency.

  • Prepare detail work plan for hygiene promotion/education activities and ensure proper implementation of the same.

  • Document and share lessons learned and success stories in relation to hygiene to inform future programming

  • Ensure that the hygiene promotion activities are implemented based on the WASH quality standards established by CWW 

  • Daily monitoring and recording of field activities related to WASH-Hygiene promotion and track the project planned activity progress daily.

  • Produces activity progress reports and submit to the supervisor as per the reporting schedule.

  • Closely work with community Groups (CHVs, MtMSG, FtFSG, WASHCOs, clan leaders) and Kebele HEWs for hygiene and sanitation promotion activities

  • Conduct different review meetings with woreda partners, HEWs and community representatives on progress of the hygiene promotion activities and beneficiary compliance and feedback management systems.

  • Works closely with Woreda Health and Water Offices towards efficient and effective implementation of the response and emergency hygiene promotion activities

  • Works in collaboration with other Concern staff, government partners & key stakeholder.

Coordination and Networking

  • To liaise with Government woreda Health office and kebele health posts and other relevant actors as requested by the line manager

  • Establish good working relationships with Concern staff, government bodies and other stakeholders

  • Coordinate with other Implementing Partners (IPs) in harmonizing hygiene promotion/education interventions

  • Attending field-based WASH Cluster meetings

Planning Reporting and Accountability

  • Contribute to the preparation of internal and external reports 

  • At all times, adhere to policies and guidelines of Concern.

  • Give technical support at kebele level staff on mainstreaming gender protection, accountability and DRR in the implementation of hygiene and sanitation promotion 

  • Committed to CWW’s vision, mission and core values

  • Ensure that all hygiene/sanitation promotion activities are documented and recorded including desegregated data and reported to the respective woreda team leader.

Other

  • Perform other duties assigned by the line manager for the accomplishment of Programme objectives.

Gender Equity 

  • Demonstrate understanding of Concern Ethiopia’s Gender Equality Strategy

  • Contribute to ensuring that Concern Ethiopia is a place where men and women are treated equally and with  dignity and respect 

  • Demonstrate gender equality awareness and gender sensitivity and an ability to integrate a gender equality perspective into tasks and activities.

Emergency response

Concern is committed to responding to emergencies efficiently and effectively in order to help affected people meet their basic needs, alleviate suffering and maintain their dignity. To this end, when emergencies strike and the Ethiopia Programme is to respond, all staff are required to actively participate in the response, regardless of location and contribute to the efforts aimed at achieving the humanitarian objective of the organization.

Safeguarding

  • Able to seek appropriate advice and report concerns, and feel confident that they have been understood.

  • Understands local safeguarding structures and arrangements.

  • Practises in a manner that seeks to reduce the risk of abuse, harm or neglect.

  • Identifies and refers to appropriate services any other associated persons including carers, family members and children at risk.

  • Able to document safeguarding concerns, and maintain appropriate record-keeping, recording the wishes and views of the adult or child at risk, differentiating between fact and opinion.

Accountability

  • In line with Concern’s commitments under the Core Humanitarian Standard (CHS): 

    • actively promote meaningful community participation and consultation at all stages of the project cycle (planning, implementation, M&E); 

    • work with relevant colleagues  to ensure that the Complaints and Response Mechanism (CRM) is functional and accessible, that feedback and complaints are welcomed and addressed; 

    • Work with relevant colleagues to ensure that information about CRM, safeguarding and expected staff behaviour is disseminated among programme participants and communities. 

Job Requirements

Essential knowledge, skills and experience 

  • Diploma or degree in Environmental Health, Public Health or related fields. 

  • 2-3 years relevant experience. 

  • Strong oral and written English and Somali (as required). 

  • Computer skills 

Competencies:  

Candidates are expected to demonstrate abilities in all the following priority competency areas (the highlighted 5  

competencies in bold are most critical): 

Managing Yourself Planning and decision-making Leadership Creativity and innovation Communication and working with others Influence, advocacy and networking Delivering results Change 

How To Apply

Interested applicants should send non-returnable C.V., application letter outlining how their experience and education fit this vacancy through THIS LINK. Please note that there is no need to submit your supporting documents at this stage:  

Women and people with disability are highly encouraged to apply! 

We encourage all eligible candidates, irrespective of gender, ethnicity or origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organization. Concern is against all forms of discrimination and unequal power relations and is committed to promoting equality. 

Important information:

Concern has an organizational Code of Conduct with three Associated Policies: The Programme Participant Protection Policy, the Child Safeguarding Policy, and the Anti-Trafficking in Persons Policy accessible here. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organizations, and the standards of behavior expected of them. In this context, staff have a responsibility to the organization to strive for, and maintain, the highest standards in their work, in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies. Additionally, Concern is committed to the safeguarding and protection of adults and children in our work. We will do everything possible to ensure that only those who are suitable to work or volunteer with adults and children are recruited by us for such roles. Consequently, working or volunteering with Concern may be subject to a range of vetting checks, including criminal background checking. 

During this job application, you will provide Concern with your personal data. Concern takes its responsibilities towards this personal data very seriously and is committed to complying with all relevant data protection legislation.  

Fields Of Study

Environmental and Occupational Health And Safety

Public Health

Skills Required

watering principles

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